Intel Unite 3.x - How to Enable the Debug Console for the Skype for Business* Plugin for the Intel Unite® app

Documentation

Troubleshooting

000028799

07/20/2019

What am I Seeing?

The debug console of the Skype for Business* plugin won't automatically save a text file and will actually appear below the Intel Unite® hub app. 

How to fix it.

You will need to add the following registry key on the hub machine.

To do so, follow these steps:

  1. Put the hub machine in windowed mode by doing the following:
    1. Create a 32-bit (DWORD), which will enable windowed mode: HKEY_LOCAL_MACHINE\software\Intel\Unite\WindowedMode 
      Then double-click the new key and modify the hex value from 0 to 1.
    2. Locate the CFCLyncPluginConfig.xml file at the hub plugin's installation path file:
       location screenshot
    3.  Add this line to enable debug mode:
      <Debug>true</Debug>
      Note that this line is case sensitive:
      Debug location
  2. Launch the Intel Unite® hub. You should see another window opening at the same time that will look like this:

example screenshot

  1. On the hub, arrange an S4B session as you would normally. Once all participants are in the session, you can copy and paste all the content from the debug window.