Intel® Core™ i7-8700K error message: CLOCK WATCHDOG TIMEOUT

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Error Messages

000028117

05/21/2019

What are you seeing?

When I boot the computer I get a blue screen with the following code: CLOCK WATCHDOG TIMEOUT


Environment:

- Operating System: Windows® 10
- Processor: Intel® Core™ i7-8700K
- Bios version: 1101


How to fix it:

What is this error message?
The error CLOCK_WATCHDOG_TIMEOUT means  that the processor is having problems with the co-operation of its cores and threads. The threads are tasks performed by the cores, and some cores can have many threads simultaneously. The problem is that one thread is waiting for an adequate response from another thread - or one kernel is waiting for a response from another kernel - and those responses are not coming. Therefore, this BSOD (blue screen of death) error is obtained.

How to fix this problem?

Try the following steps:

1. Check BSOD / Blue screen error message on Microsoft's web site for possible solution (e.g. installing latest patch).
a. A more global Google search for the error might also produce a solution.

2. Uninstall / change incompatible components.

3. Undo recent changes:
a. If a setting was changed in BIOS, undo it.
b. If a new software app was installed, uninstall it.

4. Update BIOS.

5. If the BSOD happens after Windows boots up, try the following:
a. Uninstall / re-install the software that triggers the BSOD / Blue screen error message.
b. Update hardware drivers.

6. If the BSOD happens before Windows boots up, try the following:
a. Reformat / re-install Windows.
b. Use basic components.
c. Isolate hardware components (processor, memory, graphics card, hard drive, power supply)


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