How To Clean Thermal Paste On Processor Contacts?

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Maintenance & Performance

000027004

02/21/2019

What are you seeing?

While putting the processor into the computer it was accidentally got thermal paste on the bottom of the processor on the pins specifically.


Environment:

Intel® Processors


How to fix it:

To clean the processor's contacts, wipe off using paint brush, smooth cloth or soft-bristled toothbrush. Follow the instructions below to clean the processor.

  1. Use a delicate task wiper that is anti-static polyshield
  2. Prepare Isopropyl alcohol
  3. Dip the wiper in the isopropyl alcohol and gently remove the TIM from the surface of the processor 

Contact Intel Customer Support for further assistance.


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