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Installing Intel® Optane™ Memory on Intel® NUC Kits


Last Reviewed: 26-Mar-2018
Article ID: 000024061

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Requirements

We offer two versions of Intel® Optane™ Memory ready Intel® NUC products:

Product Names Support for Intel® Optane™ Memory
Intel® NUC Kit NUC7i3BNHX1 with Intel® Optane™ Memory
Intel® NUC Kit NUC7i5BNHX1 with Intel® Optane™ Memory
Intel® NUC Kit NUC7i7BNHX1 with Intel® Optane™ Memory
Intel Optane Memory is pre-installed
BIOS version is Intel Optane Memory ready
Intel® NUC Kit NUC7i3BNH
Intel® NUC Kit NUC7i5BNH
Intel® NUC Kit NUC7i7BNH
You can configure Intel Optane Memory after completing the following:

You need:

  • One of the supported Intel NUC models from the table above
  • Intel Optane Memory (m.2 format)
  • 2.5-inch (6.35cm) SSD or HDD SATA drive
  • Windows® 10, 64-bit* operating system
  • Intel® Optane™ technology software
Note If the Intel® Rapid Storage Technology (Intel® RST) is installed, you must remove it before you install Intel Optane Memory.
Install the operating system
  1. Install Windows® 10, 64-bit* on the 2.5-inch SATA drive.
    • Don't install the operating system on the Intel Optane Memory.
  • Install the current device drivers for your Intel NUC from Download Center:
    • Intel® Chipset Device Software
    • Intel® Management Engine Consumer driver
    • Intel® HD Graphics driver
    • Intel® Bluetooth Technology-based driver
    • Intel® Wireless Technology-based driver
    • Gigabit Ethernet Controllers driver
    • Realtek* High Definition Audio driver
    • Realtek Card Reader driver
    • ITE Tech* Consumer Infrared driver
    • Thunderbolt™ Bus driver (for NUC7i5BNH, NUC7i5BNHX1, NUC7i7BNH, NUC7i7BNHX1 only)
Configure Intel® Optane™ Memory
  1. Download and install the Intel® Optane™ Memory software.
  2. Restart the Intel NUC after the installation is complete.
  3. When Windows* restarts, a dialog box to complete the setup displays. Select Yes to continue.

    Intel® Optane™ memory window

  4. Select Enable.

    Enable

  5. Select Yes on the warning screen.

    Select Yes on the warning screen

  6. When the process is finished, select Restart.

    click Restart

    Note When the NUC reboots, the BIOS automatically changes to support Intel Optane Memory.
    User-added image

     

  7. View setup information and statistics in the Intel Optane Memory application. To do this, open the software in either of the two ways shown below:
     
    The Windows Start menu

    Open it from the Windows Start menu

    Right-click the Intel Optane Memory icon on the Windows Taskbar and select
    Open Intel® Optane™ memory application.

    Open Intel Optane memory application


    open the Intel® Optane™ memory application

 

    View a demo of installing the Intel Optane Memory See how to install the Intel Optane Memory module.

     

    Removing Intel Optane Memory To remove Intel Optane Memory, first disable it.
    Note If Intel Optane Memory is not disabled before removing, it may result in data loss and cause the NUC not to boot.

    To disable Intel Optane Memory:

    1. Open the Intel Optane Memory application and select Disable.

      Intel Optane Memory application
       

    2. Restart the Intel NUC to ensure Intel Optane Memory is disabled.

      Intel Optane Memory is disabled
       

    3. Shutdown the NUC.
    4. Follow the Changing an M.2 SSD or Intel Optane Memory Module instructions within the User Guide.
    Troubleshooting
    What are you seeing? Why are you seeing it? How to fix it
    Error when starting your Intel NUC:
    Warning!! System detected a request to change SATA mode from Intel Optane to AHCI. This may result in lost or damaged data. Are you sure you want to proceed? (N) No or (Y) Yes.
    The Chipset SATA Mode option in BIOS was changed to AHCI.

    This happens if you used the F9 key in BIOS Setup to set BIOS to default values.
    Press the N key when you see this error. The BIOS change is discarded and your Intel NUC continues to boot into Windows normally.
    Error when trying to install the Intel Optane Memory software:
    Unsupported System Drive
    Unsupported System Drive
    When you install Windows® 10 version 1607 for the first time with your Intel NUC connected to LAN, Windows asks if you want to update to version 1703.
    Update to version 1703
    Fix this issue by following the directions in this article. Another option is to not update to version 1703. Instead, use the normal Windows Update procedure.
    Related topics
    Warranty Process for Intel® NUC Kits with Intel® Optane™ Memory Pre-Installed
    Intel® Optane™ Memory Home Page
    User and Installation Guide for Intel® Optane™ Memory
    Frequently Asked Questions about the Intel® Optane™ Memory Technology
    Error Codes and Messages while Enabling and Disabling Intel® Optane™ Memory