Crash Dump Report for Intel® Rapid Storage Technology (Intel® RST) and Releases to Resolve the Issues Related to System Crashing

Documentation

Troubleshooting

000024044

01/30/2020

Install the latest version of  Intel® Rapid Storage Technology (Intel® RST) user interface and driver when you experience crashing and the Blue Screen of Death (BSOD).

What are the current Blue Screen of Death (BSOD) issues that the new Intel® Rapid Storage Technology drivers have resolved for me​?

The table contains BSOD issues resolved with new Intel® RST drivers:

Bug Check ID Title Issue Description Impacted Intel® RST Release Intel® RST Release that Resolves Issue
0xD1 Sporadic 0xD1 Bug Check "0xD1" Bug Check sporadically occurs when system resumes from S3 RST15.5 – RST 15.8.1 15.9.0.1015
and beyond
0x0A 0x0A Bug Check 0x0A Bug Check occurs when disabling RST through Device Manager RST15.5 15.9.0.1015
and beyond
0xD1 0xD1 Bug Check “0xD1” Bug Check occurs when a ResetBus is sent to Optane module. RST15.5 15.9.0.1015
and beyond
0xD1 Sporadic 0xD1 Bug Check “0xD1” Bug Check sporadically occurs when running S4 stress test RST15.5 - RST15.8.1 15.9.0.1015
and beyond
0x1000007e “0x1000007e” Bug Check “0x1000007e” Bug Check occurs when system resumes from S4. RST15.5 - RST15.8.1 15.9.0.1015
and beyond
0x9F 0x9F Bug Check “0x9F” Bug Check occurs when Accelerometer pauses SATA drives. RST15.5 - RST15.8.1 15.9.0.1015
and beyond
  Sporadic System freeze System sporadically freezes while doing S4 stress test RST15.5 - RST15.8.1 15.9.0.1015
and beyond
0x133 Sporadic “0x133” Bug Check “0x133” Bug Check sporadically occurs when system goes into S3. RST15.5 - RST15.8.1 15.9.0.1015
and beyond
0x133 Sporadic “0x133” Bug Check “0x133” Bug Check sporadically occurs when system is enumerating devices. RST15.5 - RST15.8.1 15.9.0.1015
and beyond
0x154 Sporadic “0x154” Bug Check “0x154” Bug Check sporadically occurs when during S4 cycling RST15.5 - RST15.8.1 15.9.0.1015
and beyond
0x7F BSOD 0x7F for Windows* 10 Redstone 2 32-bit versions  UNEXPECTED_KERNEL_MODE_TRAP (7f) EXCEPTION_DOUBLE_FAULT occurs after upgrade from Windows* 7 32-bit to Windows® 10 32-bit with Intel® RST driver version 15.2.10.1044. 15.0
15.2
15.2.16.1060 PV
and beyond
0x9F OS Crash in 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys When an ODD is present in the system, BSOD 0x9f on S4 enter for system with OS on HDD 12.X
13.X
14.8.16.1063 PV
and beyond
0xD1 [Logo Blocking]Reliability: Sporadic 0xD1 Bug Check A failure occurs in AV_iaStorA!Unknown_Function. Sporadic bug check during system shutdown, S4 entry, and SATA disks removal 12.X
13.X
14.8.16.1063 PV
and beyond


Is this list going to be updated with future BSOD issues? 

The list is updated as new issues are submitted, which helps track your issues easily.

Note Intel recommends that you utilize driver updates provided by your system manufacturer/provider or via Windows Update to eliminate the potential impact caused by loading non-customized drivers.

System manufacturers regularly customize Intel generic drivers to meet the needs of their specific system design. In such cases, use of the Intel generic driver update is not recommended. 

Download the latest drivers for the system from the Original Equipment Manufacturer website.