Refund Process for Intel® RealSense™ Developer Kits

Documentation

Warranty & RMA

000023505

07/16/2018

The Intel® RealSense™ F200, R200, SR300 and ZR300 Developer Kits are no longer sold through Click or Intel® Authorized Distributors.

Note If you need to return your Intel® RealSense™ Developer Kit, you must return it to the place of purchase. 
Note Intel® RealSense™ D400 series cameras are still being sold. They have a 30-day return policy and a 1-year warranty governed by Click's return policy

If you purchased your Intel RealSense Developer Kit from Click, email click.support@intel.com for a refund or return. You can find the return policy on Click listed under each Intel RealSense Developer Kit.

If you didn't purchase your Intel RealSense Developer Kit from Click, contact your distributor for a refund or return. The return policy is usually 90 days.

Note Returns or refunds for Intel® RealSense™-based peripherals (including those products purchased from third-parties), Intel® RealSense™ modules purchased from Intel Authorized Distributors, or PCs with embedded Intel® RealSense™ Cameras must be processed by the point of purchase or manufacturer.