Incompatible Operating System Error When Installing Intel® Matrix Storage Manager

Documentation

Install & Setup

000008128

09/05/2017

Intel® Matrix Storage Manager receives error “Incompatible operating system” when installing on an Intel® Server Board S3000 Series with Windows Server 2008 R2*.

The Intel® Matrix Storage Manager needs to be installed in compatibility mode.

  1. Right-click the setup executable file and select “Properties”.

  2. Select the “Compatibility” tab and check the box under Compatibility mode “Run this program in compatibility mode for:”

  3. Select the operating system from the drop-down list.

    WinISO-5.3.exe properties

  4. Click “Apply” and “OK” to save changes.

  5. Run the setup executable file.