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Customer Support Options for Discontinued Intel® PRO/100 VE Desktop Adapter


Last Reviewed: 25-Sep-2017
Article ID: 000007999

In September 2003, Intel announced that it will no longer manufacture the Intel® PRO/100 VE Desktop Adapter. The available support options include:

 
Note Intel Customer Service Agents no longer respond to telephone, chat, community support forum, or e-mail inquiries for self-service products.
 

The adapter has a limited lifetime warranty, and you will still be able to request an RMA for defective parts. See questions and answers below.

 
Product name Part number Last order date Last ship date Self-service support begins Web-based support ends
Intel PRO/100 VE Desktop Adapter CNLA6000 09/12/2003 10/12/2003 05/01/2007 12/31/2010


Questions:

What if I have problems with my Intel PRO/100 VE Desktop Adapter and need an RMA. Will you still honor the warranty?
Yes. The Intel PRO/100 VE Desktop Adapter has a limited lifetime warranty.

Where can I get assistance for my Intel PRO/100 VE Desktop Adapter after April 2007?
Email and phone support for this adapter ended May 1, 2007. If you need technical support or other information on the Intel PRO/100 VE Desktop Adapter, see the support website. Web-based support ended December 2010.

How long will Intel provide drivers for the Intel PRO/100 VE Desktop Adapter?
Intel will no longer test new drivers with Intel PRO/100 VE Desktop Adapter hardware. Find drivers.

This article applies to:

Discontinued Products