Learn Why Your New Intel® Entry Storage System SS4200-E Build Hangs at Boot with Front Panel LEDs Flashing


Install & Setup



This issue usually occurs when previously used hard disk drives are installed in the Intel® Entry Storage System SS4200-E. The previously used disk drives likely have a Master Boot Record (MBR) boot sector residing on the disk.

The two SS4200 SKUs; Intel® Entry Storage System SS4200-E (EMC* software) and SS4200-EHW (hardware only) share a common system BIOS. To meet Windows* Home Server requirements, SS4200-E (and EHW) BIOS default boot order must be SATA disk drives, then Disk On Module (DOM). The EMC* software code for the SS4200-E runs from the installed DOM.

This will not cause issues with the SS4200-E, except in the instance a bootable drive is installed. If a bootable SATA drive (any one of the HDDs) is found, the system will attempt to boot that drive ahead of the EMC* software image on DOM and hang. The hang is accompanied by flashing front panel LEDs.

Before installing previously used disk drives in the SS4200-E, the drives must contain no data and be clean of any boot sectors. Check with the drive manufacture for utilities to remove existing data from the hard disk drive.

BE SURE to backup any data you wish to save from any disk before deleting any data.

See the SS4200-E FAQ "Can I add hard disk drives from other (non-SS4200-E) systems to the SS4200-E?" for more information.