Intel® Processor Not Recognized or Identified by the Laptop or Notebook BIOS

Last Reviewed: 05-Dec-2017
Article ID: 000006907

Troubleshooting BIOS issues:
The BIOS must identify the processor correctly for proper system operation. If the BIOS doesn't correctly identify the processor, check with the system or motherboard manufacturer to make sure the processor is supported. Also, check for newly revised BIOS updates and installation instructions.


Intel customer support

If you have an issue specific to Intel software or hardware that your notebook manufacturer or service provider cannot address, contact Intel technical support via the web, email, and telephone. The System Support Utility discovers components inside your PC and provides relevant Intel support links.

Note Registered Intel® Channel Program members can check the Intel® Reseller site for more product support information.

Find support for related products