Troubleshooting BIOS Issues on Intel® NUC

Last Reviewed: 28-Aug-2018
Article ID: 000005964

If you see BIOS related issues on your Intel® NUC, refer to the table below for troubleshooting tips and useful information.

What are you seeing? How to fix it.
BIOS Setup doesn't open when you press F2 during boot. See Cannot Access BIOS Setup with F2 key.
Pressing the power button lights the LED, but no picture shows on a screen. See Clearing CMOS on Intel NUC.

You see this error when you press F7 to initiate a BIOS update in BIOS Setup.

Error message: Failed to retrieve product catalog.

See Error: Failed to retrieve product catalog.
You recently updated the BIOS and now have problems with your device. See Downgrading the BIOS Version.

Downgrading the BIOS version can break the features included with later BIOS versions.
Related topics
BIOS overview
Identify BIOS Version on Intel® NUC

Find support for related products

Active Products

Intel® NUC Board with Intel® Pentium® Processors
Intel® NUC Board NUC7PJYB