Uninstalling the Wi-Fi/Bluetooth® Driver for Your Intel® Wireless Adapter

Documentation

Install & Setup

000005756

10/16/2020

Caution

Removing the Wi-Fi driver means you can't use the wireless adapter on your computer. We only recommend uninstalling the driver as a final troubleshooting option. You shouldn't uninstall the driver unless directed to do so by an Intel technical support agent.

If an Intel technical support agent recommends uninstalling the driver, download the latest drivers before starting the process so you can re-install the driver later.

Note Uninstalling the Wi-Fi/Bluetooth® driver for the Intel® Wireless Adapter doesn't uninstall associated software such as Intel® PROSet/Wireless Software or Intel® Wireless Bluetooth® Software. 

To uninstall the Wi-Fi/Bluetooth® driver for the Intel® Wireless Adapter:

  1. Follow steps described in the articles below to open the Device Manager, and the properties page for your Intel® Wireless Adapter.
  2. On the Driver tab, click Uninstall.
    User-added image
  3. Check Delete the driver software for this device, and click Uninstall (or OK depending on your version of Windows).
    User-added image
  4. Windows will automatically reinstall the older driver when the current driver is uninstalled. So you may need to repeat the above steps several times if your system has older version of the driver installed.
    Note Depending on your Intel® Wireless Adapter and the version of Windows, there may be an inbox driver available. This inbox driver is provided by the Windows Operating System and can't be completely uninstalled. Windows will automatically re-install this driver again after it is uninstalled.
    You can tell if the driver you're uninstalling is the inbox driver by looking at the below screen. There will be no "Delete the driver software for this device" check box. When you see this, you should click Cancel to stop uninstalling and proceed to your next troubleshooting steps or install the latest driver.
    User-added image
Related topics
Installation Process for Intel® PROSet/Wireless Software and Wi-Fi Driver
Clean Installation of Wireless Drivers
Uninstall Intel® PROSet/Wireless Software
Identify your Intel® Wireless Adapter and driver version number