Establishing a Supplier Diversity Program

Suggested Process for Establishing a Supplier Diversity Program

  1. Define your scope of supplier diversity.
    Establish certification policies.

    • NAVOBA Veteran Business
    • SBA Small Business (SDB, 8A, HUB)
    • NMSDC Minority Business
    • WBENC Women Business
    • NGLCC Lesbian Gay Business
  2. Link scope to your goals—make a business case. 
    Example: Supplier diversity is important to us because...
    1. It represents our diverse customer base
    2. It serves customers that support supplier diversity
    3. The Government may require
    4. It demonstrates social responsibility
  3. Educate your organization on Supplier Diversity plans/objectives. 
    Gain executive support and accountability to ensure results.
    1. Educate procurement on objectives and expectations
    2. Embed sustainable policies and process that support your objectives
    3. Inform internal customers who can influence supplier diversity spending
  4. Align procurement practices and the ability to measure and report.
    1. Develop and collect a supplier diversity qualification survey
    2. Know what your customer reporting expectations are
    3. Identify improvements to meet your goals
    4. Establish reporting timelines and capabilities
    5. Create an internal directory resource for buyers to connect with diversity suppliers
  5. Supplier Diversity Communications.
    1. Publish information about your program on your Web site
    2. Include your preferred method to identify "new" suppliers and how a supplier can submit information to you
    3. Inform customers of your program progress
  6. Connecting with diverse suppliers.
    1. Engage in events hosted by diversity organizations locally and nationally
    2. Participate in diversity professional organizations or industry groups focusing on supplier diversity
    3. Utilize your network to learn best practices