As a valued supplier, this guide is designedto help you navigate toward a more sustainable recoverywhen
making critical business decisions during the COVID-19pandemic. We firmly believe a strong response
program that supports workers to bring their best to work will help boost not only productivity and safety,
but morale as well. In addition, the developmentand implementation of... a flexible systemwill improve your
resiliencyas the effects of the COVID-19pandemic continues to evolve.The guidelines below will be
updated as the pandemic evolves. MINIMUM REQUIREMENTS
Reminder: The Responsible Business Alliance Code of Conductand all local laws and regulations must be
followed at all times.
Enhancing Health and Safety Practices
ProvidePPE free-of-chargeand encourage good hygiene. Support workers to consistentlyand
continuously wear face coverings or masks,wash hands with soap or sanitizer,and provide resources to
maintain working PPE. Considerproviding opportunities throughout the day to uphold these precautions,
including handwashing breaks and times to checkthat PPE is in working order.
Enact Social Distancing precautions. The use of tape, markers, or stickers can help guide people to
maintain a distance of a minimum 2 meters / six feet. Consider reconfiguring workspaces, canteens,
changing rooms, transportation. Stagger shifts and meal breaks. Consider locations that may getcrowded
suchas entrance ways, lobbies, meeting and break rooms, stairwells, elevators and lifts. Maintain a
suitable balance betweenenacting social distancing and limiting movements; for example,do not limit
the ability to use the washroom.
Maintain living spacesand housing(dormsand hostels). This can be difficult, but it is important.
Increase the frequency of cleaning,remind workers of good practices,and visit workers to seehow they
are doing. Do not restrict freedom of movement or quarantine workers unless required by local law or
when workers are sick. Workers unable to work due to sickness or other required restrictions mustbe
excusedfromgoing to work. Consider partnerships with peers, local government, hotels ,and businesses
to increase housing capacity to allow distancing.
Develop, communicate, and rapidlyimplementan identification, isolation, contact history, and
treatmentplan should the virus be suspected. Rapidaction and open communication to workers will
help alleviate fears. Including workers in reinforcing this supportive systemcan allow everyone to be
proactive in preventing the spread of the virus at work. Ensure records maintain the privacy and security
of all workers and follow privacy laws. Records shall not be usedto discriminate against workers, nor
usedfor any other purpose other than containing and preventing illness.
EnhancingWorkforceandHuman Resources Practices
Maintain ethical recruitmentstandards with agencies and temporaryworkers. It is never ethical to
exploit vulnerable or desperate job seekers. This is a time of high risk for forcedand child labor due to
losses of jobs and opportunities. Uphold policies for avoiding the risk of forced labor and child labor,
including no recruitment fees.Communicate recruitment standards transparently to all agents and your
hiring staff.Communicate job requirements clearlyand transparently to all new job seekers.Avoid hiring
discrimination for reasons which would not impact a candidate’s ability to do the job. Support workforce
productivity by giving all workers a positive start!
Communicate clearly, consistently, and
Read the full Top Guidelines for Suppliers’ Protection of Workers during COVID-19
Updated June 11, 2020.