Device Family: Intel® Stratix® 10

Intel Software: Quartus Prime Pro

Type: How-To

Area: EMIF


Version Found: v20.2
Bug ID: 22010722373
IP: Stratix 10 External Memory Interfaces

Error: The connection to the hardware drivers could not be established

Description

Due to a problem in the Intel® Quartus® Prime Pro Edition Software version 20.2 and earlier, you may see the following error when running the Initialize Connections command in the Intel Stratix® 10 EMIF Toolkit.

Error: The connection to the hardware drivers could not be established.

Workaround/Fix

To work around this problem in the Intel® Quartus® Prime Pro Edition Software version 20.2 and earlier, follow these steps:

  1. Prior to opening / loading the Quartus project, launch the System Console tool from the Tools menu.
  2. Once System Console has finished discovering, open the Quartus project from the File menu while System Console is still open.
  3. Launch the Intel Stratix® 10 EMIF Toolkit from the Tools menu and run the Initialize Connections command.

This problem is planned to be fixed in a future release of the Intel Quartus Prime Pro Edition Software.