Device Family: Intel® Stratix® 10 GX

Type: Answers

Area: Component, Development Kits


Last Modified: October 11, 2019
Version Found: v18.1
Bug ID: 1306878135

Why does configuration fail on the Intel® Stratix® 10 GX Signal Integrity Development kit with a recompiled example design?

Description

Due to the Power Management Controller on the Intel® Stratix® 10 Signal Integrity Production Development Kit being a LTM2987 instead of LTM4677, you may see the below error while configuring the Intel Stratix 10 device with a recompiled example design from the development kit installer, that may have the PMBus slave device incorrectly set as LTM4677. 

Device has stopped receiving configuration data

Error message received from device : Detected hardware access error. There is a failure in accessing external hardware. (Subcode 0x0033, Info 0x00000000, Location 0x0000C000) 

Workaround/Fix

To avoid this error and configure the Intel Stratix 10 device successfully,  open the Example Design project in the Intel Quartus® Prime Pro software and do the following:

  • Select the PMBus slave device type as 'OTHER' under Power Management & VID settings or
  • Add to the .qsf file : set_global_assignment -name PWRMGT_SLAVE_DEVICE_TYPE OTHER