Device Family: Intel® Stratix® 10

Intel Software: Quartus Prime Pro

Type: Answers

Area: Component


Last Modified: July 18, 2019
Version Found: v19.1
Version Fixed: v19.2
Bug ID: 1707007219
IP: Altera S10 Mailbox Client

Error (19192): File *.sof is incompatible - Bitstream Assembler does not support feature "MailBox Abort" that required by SOF/PMSF

Description

Due to enhancements made to SDM Mailbox Client IPs used by Intel® Stratix® 10 devices in Intel® Quartus® Prime Pro edition version 19.2, a design compiled in Intel® Quartus® Prime Pro edition version 19.2 requires using Intel® Quartus® Programmer or Programming File Generator from Intel® Quartus® Prime Pro edition version 19.2 to generate the final programming bitstream. 


This includes the following IPs:

 ·      Advanced SEU Detection Intel® Stratix® 10 FPGA IP

·       Chip ID Intel® Stratix® 10 FPGA IP

·       Mailbox Client Intel® Stratix® 10 FPGA IP

·       Partial Reconfiguration Controller Intel® Stratix® 10 FPGA IP

·       Partial Reconfiguration External Configuration Controller Intel® Stratix® 10 FPGA IP

·       Intel® Stratix® 10 Serial Flash Mailbox Client Intel® FPGA IP

·       Temperature Sensor Intel Intel® Stratix® 10 FPGA IP

·       Voltage Sensor Intel® Stratix® 10 FPGA IP

If any of these IPs are in your design and that design is compiled with Intel® Quartus® Prime Pro edition version 19.2, and Quartus Programmer or Programming File Generator from Intel® Quartus® Prime Pro edition version 19.1 or earlier are used to create a configuration bitstream, the above error message will be seen.

Workaround/Fix

To work around this problem, use Intel® Quartus® Programmer or Programming File Generator from Intel® Quartus® Prime Pro version 19.2 if your design contains any SDM Mailbox Client IPs and was compiled in Intel® Quartus® Prime Pro Edition version 19.2.