If you do not have Internet access or if you require a DVD, you can download and use the DVD ISO file to create your own installation DVD for installing Altera's software and device support. You must first install the Altera Complete Design Suite (ACDS) software (Windows or Linux version) before you install the ACDS Devices software. You must install both the ACDS software (Windows or Linux version) and the ACDS Devices software.
Software support: The Quartus II Software Support web page can help with questions or problems that are not answered by the information provided here or in Quartus II Help. You can also contact Altera application engineers for assistance through the mySupport website.