Verbio Call Transcription for Speech Analytics
About this offer
Verbio Call Transcription for speech analytics is a solution that transforms every conversation into information, transcribing voice to text in an easy and efficient way. You will have the opportunity to monitor and reconstruct the “human to human” dialogues, evaluating customer complaints and understanding their needs. This solution is not just turning voice into text, but transcribing every interaction with the right punctuation, data formatting and capitalization. Furthermore, it will allow you to identify who said what at any time in the conversation. With Verbio Call Transcription, you will learn more about every conversation, saving important information, and gaining useful insight into your customers. It will also transform the workflow of your business, improving efficiency for both customers and employees and increasing their satisfaction higher. With the power of Verbio’s speech recognition engine and NLU, you will have access to real-time transcription with high accuracy levels that have been proven on high-volume demand environments. The solution is omnichannel and has broad language and dialect coverage around the world. It also offers ready-to-use language models, available in sectors such as banking, Telco and contact centers.
Details
Regional Coverage
Americas:
Latin America Region
North America Region
Asia, Pacific, and Japan:
Southeast Asia
Australia and New Zealand
Japan
Taiwan
Rest of Asia
Korea
South Asia
Europe, Middle East, and Africa:
Middle East, Turkey, and Africa
Central Eastern Europe
Western European Union Region
Commonwealth of Independent States
Northern European Union Region
Southern European Union Region
Central European Region
People's Republic of China:
People's Republic of China
Use Case
Artificial Intelligence : Deep Learning
Industry
Retail
Communications
Verbio Technologies
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Verbio Technologies
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For 20 years, Verbio Technologies has been on the cutting-edge of voice technologies to simplify human-machine communication. Born as a spin-off of Polytechnic University of Catalonia (UPC), we are now a global Conversational AI provider, trusted by the most valuable companies worldwide thanks to our technical excellence and expertise, empowered by passion and customer-centric commitment.
Verbio Call Transcription For Speech Analytics
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