Intel® Sign In Frequently Asked Questions

Get the answers you need to sign in. If you still experience issues, contact customer support below


I forgot my password
I forgot my username

 

Note

 

If you do not know your username and password, then first retrieve my username, then retrieve my password.

If you are not receiving expected emails from Intel:

 

  • Wait, as emails may take up to 20 minutes to arrive.
  • Check your Spam or Junk folders.
  • If you have multiple email addresses, ensure you are checking the correct account

Use:

Eight (8) to fifteen (15) characters

At least one alphabetic character (a-z, A-Z)

At least one numeric character (0-9)

At least one special character (see full table below) 

 

Do not use:

Non-English characters (e.g. µ β Ϊ é )

Your username

Three or more repeating characters (e.g. ‘1111’ , ‘aaa’)

Any email address on record for the account

A previous password

Leading or trailing spaces

 

Special Characters Allowed in Password

 

!

"

#

$

%

&

'

(

)

*

+

,

-

.

/

:

;

<

=

>

?

@

[

\

]

^

_

`

{

|

}

~

 

Usernames are case sensitive and may contain letters, numbers, and these special characters:

period (.)

underscore (_)

hyphen (-)

at symbol (@)

If updating an existing username, sign in again after waiting a minute or two for the changes to apply.


Note: You may use an email address as your username.  However, if your email address should change, your username will remain unaffected unless you update it by signing into your Intel account.

Check that your keyboard Caps Lock and Num Lock are off, and then retype your email and password.

If you feel that your username and password may not be correct

I forgot my password
I forgot my username

If you are not receiving expected emails from Intel, check your Spam or Junk folders.

Intel accounts are locked after 10 unsuccessful attempts. Wait 10 minutes and try again.

If you are still unable to sign in, Reset your password

If you are not receiving expected emails from Intel, check your Spam or Junk folders.

Change my password

To update your email or other information, please sign into your account

To update your email or other information, please sign into your account

If you are unable to sign into your Intel account, contact us using the information below.

If you experience …

Suggested action

…various issues with resetting a password, or if it continually displays the error message:

"Your password could not be reset at this time. Please try again later",

Reset your password

… unexpected web pages pop up such as warranty site or the community site when you try to login

You may need to re-register to your Intel program,

Upon re-registering, your account will be reactivated.

…the message:

"Your information was not found. Please try again or Contact Us for further assistance"

Step 1: Enter your username instead of your email address. If you don’t remember your username, then recover your username

Step 2: Then reset your password

If this does not work, contact us using the information below.

…a blank page with the message:

 "Email verification expired"

  1. Go to Intel sign in
  2. Click on Alternate sign-in, you will see a Sign In screen displayed.
  3. Enter your login credentials.
  4. Once you click on Sign-in.
  5. You will receive an email verification request in 5-10 minutes in your inbox.
  6. Please complete the email verification.

… an unlisted message

Reach out to your channel rep or sales rep to help you as this may be due to expired entitlements. (Please work with them first.)

Otherwise, contact us using the information below.

 

 

 

To ensure that all features work, use the latest version of one of the following browsers: Microsoft Edge, Mozilla Firefox*, Google Chrome.

Also, enable cookies in your browser and clear your browser cache. Refer to your browser help for instructions.

Check that your keyboard Caps Lock and Num Lock are off, and then retype your email and password.

If you feel that your username and password may not be correct

I forgot my password
I forgot my username

If you are not receiving expected emails from Intel, check your Spam or Junk folders.

Intel accounts are locked after 10 unsuccessful attempts. Wait 10 minutes and try again.

If you are still unable to sign in, Reset your password

If you are not receiving expected emails from Intel, check your Spam or Junk folders.

Change my password

To update your email or other information, please sign into your account

To update your email or other information, please sign into your account

If you are unable to sign into your Intel account, contact us using the information below.

If you experience …

Suggested action

…various issues with resetting a password, or if it continually displays the error message:

"Your password could not be reset at this time. Please try again later",

Reset your password

… unexpected web pages pop up such as warranty site or the community site when you try to login

You may need to re-register to your Intel program,

Upon re-registering, your account will be reactivated.

…the message:

"Your information was not found. Please try again or Contact Us for further assistance"

Step 1: Enter your username instead of your email address. If you don’t remember your username, then recover your username

Step 2: Then reset your password

If this does not work, contact us using the information below.

…a blank page with the message:

 "Email verification expired"

  1. Go to Intel sign in
  2. Click on Alternate sign-in, you will see a Sign In screen displayed.
  3. Enter your login credentials.
  4. Once you click on Sign-in.
  5. You will receive an email verification request in 5-10 minutes in your inbox.
  6. Please complete the email verification.

… an unlisted message

Reach out to your channel rep or sales rep to help you as this may be due to expired entitlements. (Please work with them first.)

Otherwise, contact us using the information below.

 

 

 

To ensure that all features work, use the latest version of one of the following browsers: Microsoft Edge, Mozilla Firefox*, Google Chrome.

Also, enable cookies in your browser and clear your browser cache. Refer to your browser help for instructions.

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