System Information Retrieval Utility (SysInfo) for Intel® Server Boards and Intel® Server Systems Based on Intel® 61X Chipset

17949
4/4/2019
A newer version of this software is available, which includes functional and security updates. Customers should click here to update to the latest version.

Introduction

Downloads System Information Retrieval Utility (SysInfo) versions 14.1 Build 24 and 14.0 Build 20.

Available Downloads

  • OS Independent
  • Size: 118.4 MB
  • SHA1: 9743BFF141A004CBBD90E66E78099C95D5960D21

Detailed Description

Supported platforms

  • Intel® Server Board based on Intel® Xeon® processor E5-2600 v3/v4 product family (S2600WT, S2600TP, S2600KP, S2600CW).
  • Intel® Server Board based on Intel® Xeon® processor E5-1600/4600 v2 product family.
  • Intel® Server Board based on Intel® Xeon® processor E5-2400 v2 product family.
  • Intel® Server Board based on Intel® Xeon® processor E3-1200 v2/v3/v4/v5/v6 product family.
  • Intel® Server Board based on Intel® Xeon® Phi™ product family.
  • Intel® Server Board based on Intel® Xeon® processor Scalable product family (S2600BP, S2600WF, S2600ST).
  • Intel® Server Board S2600BT family.

Note: for UEFI usage go to "UEFI_v14_1" or "UEFI_v14_0" folder based on the server platform types as provided in readme file. For Windows and Linux usage there is no such version binding.

Previous versions of 14.0 build are not compatible with boards and systems based on Intel® 62X Chipset.

Overview

Intel's System Information Retrieval Utility (SysInfo) collects over 20 different types of system information. It significantly cuts the time it takes to troubleshoot issues.

See the Demo on how to use Sysinfo utility for collecting system information.

Available documentation 

Refer to the User Guide on how to use the tool.

See the release notes for detailed installation instructions, supported hardware, what is new, bug fixes, and known issues.

Installation prerequisites

Utility works only if it is executed with Administrator privilege on Windows* and with root privilege on Linux* OSes.

Linux prerequisites

1. There are some libraries (ncurses-libs-xx, libstdc++) that are pre-requested for Sysinfo successful installation into Linux system, where xx suffix equals "x86_64" for 64 bit libs for 64 bit binary, or "i686" for 32 bit libs for 32 bit binary.

2. On RHEL*, SLES*, CentOS*, UEFI aware Linux or other Linux

There might be a driver conflicts between internal driver and kernel. You need to start up OpenIPMI driver and make sure "/dev/ipmi0" device exists.
For RHEL* run the command below and make sure "/dev/ipmi0" device exists. 

#modprobe ipmi_devintf or #modprobe ipmi_si

For SLES* run the below command and make sure "/dev/ipmi0" device exists.

#service ipmi start

3. If the utility installation fails with error message
"depends on libncurses5 (>= 6); however: Version of libncurses5:amd64 on system is 5.9+20140913-1+deb8u2."
This indicates libncurses version must be >= 6, please install new libncurses.

Installation

UEFI

  1. Copy the un-compressed ZIP file into your local directory (such as fs0:\sysinfo)
  2. Go to "UEFI_v14_1" or "UEFI_v14_0" folder based on the Intel Server Platform types as provided in readme.txt file.
    Please do not remove or use sysinfo_temp.efi, which is internal temporary file.
  1. Run sysinfo.efi
  2. Here the sysinfo binary is available. sysinfo.efi logs system information as below
    a. sysinfo_log.txt (Platform Firmware Inventory, Sensor Information, Sensor Data Records, BMC SEL (IN HUMAN READABLE FORM), BMC SEL (IN HEX FORM),  Base Board FRU, System BMC Boot Order, BMC User Settings, BMC LAN Channel Settings, BMC SOL Channel Settings,  BMC Power Restore Policy Settings, BMC channel settings, SMBIOS Type 1, Type 2, Type 3, Processor, Memory, Operating System Information, BIOS settings per F2 screen).                            
    b. RAID_NVRAMlog.txt (RAID settings and RAID log)
    c. PCI_Log.txt (PCI Bus info).

Windows

  1. Copy the compressed ZIP file into your local directory (such as C:\sysinfo)
  2. Unzip into the folder. (release notes are available in this folder)
  3. According to OS architecture go to "Win_x86\Drivers" or "Win_x64\Drivers" folder and run "install.bat" as administrator to install ipmi, smi and memory map drivers.
  4. For 32 bit Windows and WinPE, go to "Win_x86\Binaries" folder and run "sysinfo.exe" as administrator.
  5. For 64 bit Windows and WinPE, go to "Win_x64\Binaries" folder and run "sysinfo.exe" as administrator.
  6. sysinfo.exe logs system information as below
    a. sysinfo_log.txt (Platform Firmware Inventory, Sensors, Sensor Data Records, BMC SEL (IN HUMAN READABLE FORM), BMC SEL (IN HEX FORM),  Base Board FRU, System BMC Boot Order, BMC User Settings, BMC LAN Channel Settings, BMC SOL Channel Settings,  BMC Power Restore Policy Settings, BMC channel settings, SMBIOS Type 1, Type 2, Type 3, Memory, Processor, IDESCSI, HARD Drive, Operating System Information, Device Manager Information (a.k.a drivers), List Of Software Installed, BIOS Settings (per BIOS SETUP F2 Screen)).
    b. OS_Eventlog.txt (Operating System Event Log)
    c. SATA_log.txt (SATA information) 
    d. PCI_log.txt (PCI Bus information).

Linux

  1. Copy the ZIP file into your local directory (such as /root/sysinfo/) on your Linux m/c.
  2. Unzip using the standard Linux "unzip" command, use "# chmod 755" to change executable and script.
  3. Go to "Linux_X86" or "Linux_X64" folder based on the operating system.
  4. If there is another version already has been installed previously, uninstall that version first with running "uninstall.sh" before installing the new version.
  5. Run "source install.sh" command on the shell prompt, to install the sysinfo components.
  6. Now run "./sysinfo" on the shell prompt, sysinfo logs system information as below
    a. sysinfo_log.txt (Platform Firmware Inventory, Sensor information, Sensor Data Records, BMC SEL (IN HUMAN READABLE FORM), BMC SEL (IN HEX FORM),  Base Board FRU, System BMC Boot Order, BMC User Settings, BMC LAN Channel Settings, BMC SOL Channel Settings,  BMC Power Restore Policy Settings, BMC channel settings, SMBIOS Type 1, Type 2, Type 3, Processor, Memory, Operating System Information, Device drivers installed, List Of Software Installed, BIOS Settings (per BIOS SETUP F2 Screen)). 
    b. PCI_Log.txt (PCI Bus info).
    c. OS_Eventlog.txt (operating System Events).

This download is valid for the product(s) listed below.