Report Problems from Command Line
If the product crashes, you can use the
amplxe-feedback
command tool to package relevant information and send a report to the Intel Customer Support Team.
Basic Crash Report Process
- Create a bug report package using thecreate-bug-reportaction and desired options.
- Use thesend-crash-reportaction to send the report to the Intel Customer Support Team.
Action
| Argument
| Description
|
|---|---|---|
create-bug-report | <PATH> Pathname for the bug report.
| Package the following into a bug report package: product log files, system information, crash reports for each running product process, and product installation details.
|
list-crash-report | None
| Output a list of existing bug reports.
|
report-system-info | None
| Output system information.
|
send-crash-report | <PATH> Pathname for the bug report.
| Email the specified bug/crash report(s) to the Intel Customer Support Team.
|
Option
| Argument
| Description
|
|---|---|---|
dump-stack | <PID> Process identifier
| Create crash report for process with specified process identifier (PID) when using
create-bug-report .
|
no-dump | None
| Disable crash reports to conserve system resources.
|
dump-memory | None
| Use with
dump-stack to include crash report for process with specified process identifier (PID).
|
no-system-info | None
| Use when creating a report to speed up the bug report creation process by disabling system information collection.
|
Examples
This command generates a bug report package and stores it in a compressed file under the name you specify, such as
001bug
.
amplxe-feedback -create-bug-report=001bug This command creates a list of crash report filenames.
amplxe-feedback -list-crash-report This command outputs system information so you can provide this information to support.
amplxe-feedback -report-system-infoThis command forwards the specified bug report to the Intel Customer Support Team.
amplxe-feedback -send-bug-report=r0001b