Installation Guide

  • 2022.3
  • 09/08/2022
  • Public Content

Troubleshooting

Integration into Visual Studio* fails for oneAPI 2022.1 and lower versions of toolkits

During installation of 2022.1 and lower versions of toolkits, integration into Visual Studio* fails on systems with Visual Studio* 2022 installed.
Cause
: Incompatibility between oneAPI installers and recent changes in the
Microsoft.VisualStudio.Setup.Configuration.Native.dll
library provided by Microsoft as part of the Visual Studio 2022 installation.
Solution
: Upgrade to the latest version of the oneAPI toolkit. Alternatively, before installing 2022.1 and lower toolkit packages, remove Visual Studio* 2022 from your system. For more information about the available workarounds, refer to Known Microsoft* Visual Studio 2022 and oneAPI Toolkits Installation Issue.

Integrity check fails

During installation, you may get an error message about failed integrity check of downloaded files.
Cause
: Downloaded files are corrupted because of the hard drive corruption.
Solution
: Check hard drive health and restart the installation.

2021.x installation overwrites existing 2022.x installer

If you launch the installer for the 2021.x version of a toolkit on a system with the 2022.x version installed, your existing 2022.x installer will be downgraded to the 2021.x version. The 2021.x installer does not recognize installed 2022.x packages.
Cause
: Compatibility issue between 2022.x and 2021.x versions of the installer.
Solution
: Restore the latest installer by launching the installer for the 2022.x version of the toolkit. In future, when you need to install 2021.x on a system with 2022.x installed, before launching the installer, back up the following installer directories by renaming them:
  • 32-bit system:
    C:\Program Files\Intel\oneAPI\Installer
    and
    C:\Program Files\Intel\PackageManager\1.0
  • 64-bit system:
    C:\Program Files (x86)\Intel\oneAPI\Installer
    and
    C:\Program Files (x86)\Intel\PackageManager\1.0
When you are done with 2021.x, you can change back the directory names to restore the 2022.x installer.

Product and Performance Information

1

Performance varies by use, configuration and other factors. Learn more at www.Intel.com/PerformanceIndex.