If you are using Internet Explorer 11 (IE11), you may get a blank screen when you click Attach File from a case link.
If you see this issue please add “https://premiersupport-scft.intel.com” as a trusted website on your IE browser settings.
Adding a Trusted Site:
Step 1: Click the wheel on the top right corner of the IE11 browser, and click Internet Options.
Step 2: Click the Security tab, and with Trusted Sites selected, click the Sites button.
Step 3: In the field Add this website to the zone, type https://premiersupport-scft.intel.com and click Add.
It will show up in the Websites box as shown to the right.
Click Close.
Step 4: You return to the Internet Options window.
Click OK.