Article ID: 000025765 Content Type: Error Messages Last Reviewed: 07/23/2021

"Sensor has failed and may not be providing a valid reading": Warning Shown in the Integrated BMC Web Console/Server Health/BMC FW Health Line

Environment

Intel® Server Board S2600CWTR Intel® Server Board S2600WFT

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Summary

Recommendations towards the diagnosis of "BMC FW Health" event log

Description

Sensor has failed and may not be providing a valid reading warning found in the Server Health tab within the Integrated Baseboard Management Controller Web Console (Integrated BMC Web Console).

Resolution

Ensure the chassis lid is properly closed and re-run the BIOS/firmware update

Gather the System Information Retrieval Utility logs if the message still shows up and contact support with them, for analysis.

Additional information

The Baseboard Management Controller (BMC) Firmware (FW) Health sensor asserts for any sensor when ten consecutive sensor errors are read. These are internal errors while attempting to read a register. For more information, refer to the System Event Log Troubleshooting Guides for Intel® Server Boards.