Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions

Documentation

Warranty & RMA

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01/08/2024

This Intel® Boxed Processor three-year limited warranty applies to eligible Intel® Processors and thermal solutions that are packaged in authentic Intel packaging and sold to end customers as standalone components. Intel® Processors contained within OEM systems are subject to OEM manufacturer warranties and generally are not supported directly by Intel. Consult the Warranty Guide for Intel® Processors for more information.

You can view details about the Intel® Boxed Processor one-year limited warranty.

You aren’t required to register your Intel® processor for warranty services.

Note Altering clock frequency or voltage may void any product warranties and reduce stability, security, performance, and life of the processor and other components. Check with system and component manufacturers for details.

 

Intel® Boxed Processors 13th Generation and 14th gen

Intel® Processor for Desktop (Boxed)

Intel® Boxed Processors 13th Generation and 14th gen Limited Warranty Terms and Conditions (PDF) PDF icon
Size: 518 KB
Date: September 2022

 

Country-specific warranties

Australia Limited Warranty

Same Limited Warranty terms and conditions applies to Australia, along with the below additions:

This Limited Warranty is provided by:
Intel Semiconductor (US) LLC
69/F Central Plaza
18 Harbour Road,
Wanchai, Hong Kong
Office: 852 2844 4555
Customer Support (Australia): 1800 649 931

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or by jurisdiction. For Australia, the exclusive forum will be Australia and the applicable law will be that of Australia.

AUSTRALIAN CONSUMER LAW

Our goods come with guarantees which cannot be excluded under the Australian consumer law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits given to you under this limited warranty are in addition to other rights and remedies you have under the Australian consumer law and other laws.

India Limited Warranty

Same Limited Warranty terms and conditions applies to India, along with the below additions:

HOW TO OBTAIN WARRANTY SERVICE:
Only Intel Products sold by Intel Authorized Distributors in India and purchased in India are eligible for warranty service within India. The list of Intel Authorized Distributors in India is located at https://www-ssl.intel.com/content/www/xa/en/resellers/where-to-buy/overview.html. For Intel products purchased from other sources, please contact your place of purchase for warranty service.

China Warranty 3R voucher for 13th Generation and 14th gen (simplified Chinese version only) PDF icon

12th Generation Intel® Boxed Processors (and under)

12th Generation (and under) Intel® Boxed Processors limited warranty terms and conditions:

Select language to view the limited warranty terms and conditions.

Limited Warranty Terms and Conditions:

 

Country-specific warranties

Note: PDF files require Adobe Acrobat Reader*

 

Related topics
How Can I Check the Status of Intel® Boxed Processor Warranty?
Warranty Guide for Intel Processors
Intel® Boxed Processors One-Year Limited Warranty Terms and Conditions
Where Can I Find  Intel® Boxed Processor Numbers for Warranty?
How Do I Check If the Intel® Processor Is Authentic?