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Intel® Upgrade Service

Flexibility for the future

Intel® Upgrade Service enables down-the-wire hardware upgrades after a system's been purchased, providing new levels of platform flexibility to service providers and end users alike.¹ With the purchase of a PC with qualifying CPU and upgradeable chipset, you'll get future-ready flexibility designed to change with your growing needs.

Upgradeable products

Level III Manageability Upgrade²

Intel® Upgrade Service is now offering a Level III Manageability Upgrade for desktop PCs featuring the Intel® B43 Express Chipset, consisting of Intel® Standard Manageability, Fast Call For Help, and Intel® Remote PC Assist Technology. The included technologies in detail:

Asset inventory, HW alerting, SOL/IDE-R, remote configuration, agent presence, and system defense plus:

  • DASH 1.0 compliance for support of industry standards. Support for profile updates.
  • Measured Intel® Active Management Technology (Intel® AMT) allows Intel® AMT to be part of trusted platform
  • Host VPN* gives support for local management VPN tunneling
  • Fast access to fix PC problems inside or outside the firewall
  • Remote scheduled maintenance allowing IT to pre-schedule when a PC connects for maintenance
  • Automatic remote alerts so IT is aware when computer issues arise

Level I Manageability Upgrade²

Intel Upgrade Service® is offering a Level I Manageability Upgrade for desktop PCs featuring the Intel® Q45 Express Chipset and eligible Intel CPUsΩ. Once this upgrade has been completed the PC has Intel's latest manageability and security technology³ available to it:

  • Fast access to fix PC problems inside or outside the firewall
  • Remote scheduled maintenance allowing IT to pre-schedule when a PC connects for maintenance
  • Automatic remote alerts so IT is aware when computer issues arise
  • Microsoft* NAP support allows your computer to gain access to enabled 802.1x networks regardless of PC health or power state
  • Access monitoring provides oversight to support security requirements

You can find upgradeable hardware by looking for business desktop PCs with Intel Upgrade Service built in.

Down-the-wire hardware upgrades

Your service provider can check your system for upgradeability. After confirming you own an upgradable PC you can purchase an upgrade key from your service provider for a per-system fee. They will upgrade your system down-the-wire using that key. Once the upgrade is completed, you will have access to the full functionality associated with the upgrade.

¹ Intel® Upgrade Service requires the computer system to have upgrade-enabled BIOS and Intel® chipset, network hardware and software, as well as connection with a power source and the World Wide Web. The Intel® Upgrade Application must be deployed on the target computer running one of the supported operating systems in order to perform upgrade operations. Use of the upgrade may require configuration by the purchaser. Intel Upgrade Service is not available in all geographies or on all computer systems. For more information, see your Intel representative or support.intel.com/support/go/upgradeservice.htm.

² The Level I and Level III Manageability Upgrades will be available in North America initially, with additional country support to be added later. See Where to Buy for the latest information.

³ Intel® Active Management Technology (Intel® AMT) requires the computer system to have an Intel® AMT-enabled chipset, network hardware and software, as well as connection with a power source and a corporate network connection. Setup requires configuration by the purchaser and may require scripting with the management console or further integration into existing security frameworks to enable certain functionality. It may also require modifications of implementation of new business processes. With regard to notebooks, Intel AMT may not be available or certain capabilities may be limited over a host OS-based VPN or when connecting wirelessly, on battery power, sleeping, hibernating or powered off. For more information, see www.intel.com/technology/platform-technology/intel-amt/.

Ω Without an Intel® vPro™ Technology eligible processor the computer will have standard manageability features as shipped. However, Intel's latest manageability and security technology would be delivered by the upgrade. Upgrades won't be supported for platforms based on Intel® Celeron® processors.

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