Wireless Products
Xircom® SpringPort Wireless Data Adapter (SWD)
ISPs and the Xircom(R) SpringPort 56K or Xircom(R) SpringPort Wireless

Below is a list of connectivity suggestions and/or issues with different Internet Service Providers (ISPs) when using the SM56GA or SWD and a Handspring* Visor*. General connection settings can be found at ActualSoft* , the maker of Multimail*, in the support center. (Note: This link will take you off of the Intel website. Intel is not responsible for the content on this site.) The information contained at the site should be for reference only. All ISP settings should be verified through the ISP's Technical Support Department.

  • America OnLine* will work only with their software for the Palm* OS, which is available from AOL* (Note: Xircom does not provide support for third party dialers. This link will take you off of the Intel website. Intel is not responsible for the content on this site.)
  • MSN* will allow connection but you cannot download email. The mail servers for MSN require the use of Outlook Express*, which is not provided on the Visor, to receive messages. Also, you must have a "msn/" in front of username.
  • Most non-fee ISPs require additional software to access any network resources. Please check with the ISP for information about support for the Palm OS.
  • CompuServe* will work, but you will need additional script information to connect. This information can be obtained through CompuServe's Technical Support.
  • Mindspring* should work. Users must verify their username, password, and connection settings.
  • Earthlink* should work. Users must have "eln/" in front of username.
  • AT&T* WorldNet* (regular service) should work. Note: AT&T WorldNet's login name may be different than that of the username. Also note that the i4.95 plan requires ad banners and cannot be supported on a PDA. Any "special" or "discount " program that requires an ad banner cannot be used on a text-based application.
  • It is recommended to have an ISP that does not use a software dialer. Most local ISPs do not use software dialers.
Note: The SM56GA does not support K56Flex connection. It will only support V.90. If the modem you are attempting a connection to does not support V.90, then the SM56GA will drop down to a V.34 connection (33k to 28k).

   This link will take you off of the Intel Web site. Intel does not control the content of the destination Web Site.

This applies to:
Xircom® SpringPort Wireless Data Adapter (SWD)



Solution ID: CS-016871
Date Created: 15-Nov-2004
Last Modified: 28-Mar-2010
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