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Start Intel® Wireless Troubleshooter:
1. Click Start > All Programs > Intel® PROSet Wireless > WiFi Connection Utility. You may also access the utility using other methods. 2. Click Tools > Intel® Wireless Troubleshooter... on the main window.
Wireless Troubleshooter

Intel® Wireless Troubleshooter is an application that can help you resolve WiFi network connection issues. When a connection issue is detected, a desktop alert appears at the bottom right corner of your desktop. Once you click the desktop alert, a diagnostic message displays the recommended steps to resolve the connection problem. For example, if a connection problem occurred because of an invalid password, the Profile manager application is launched when you click a displayed hyperlink. You can also launch Wireless Event Viewer and enable or disable alert notifications.
The Intel Wireless Troubleshooter page contains two panes. Use your left mouse button on the left pane to display a list of available tools. The right pane displays the current connection issue in a section. Each section has two parts: the error message and the recommended action. The recommended action contains descriptions about available utilities and helps to resolve the associated connection issue. If you click a help link, the help text is displayed in a window. If you click the associated issue resolution link, a program is launched to resolve the connection issue.
Menu Options
File
Wireless Event Viewer: Launches Wireless Event Viewer.
Disable/Enable Notifications: Select to disable or enable alert notifications.
Exit: Click to exit the Intel Wireless Troubleshooter application.
View
Displays or removes the History data on the right panel of the Intel Wireless Troubleshooter.
Tools
Manual Diagnostics Tool: Run diagnostic test to verify the functionality of your WiFi adapter.
Help
Intel® Wireless Troubleshooter Help: Displays online help for the Intel Wireless Troubleshooter.
About: Displays version information for the Intel Wireless Troubleshooter.
Miscellaneous
Wireless Event Viewer
The Wireless Event Viewer program displays a list of error log records. You can save all available log records to a binary format file for sending to customer support.
Available Help
Date Time error message:
- Description of error.
- Link to resolve error (if available). See Resolve Errors below.
- Link to recommended steps to resolve error.
History
Maintains a list of the last five alerts. The alerts are listed chronologically, with the most recent alert at the top of the list.
To start Intel® PROSet/Wireless, use one of the following methods:
- Click Start > All Programs > Intel PROSet Wireless > WiFi Connection Utility .
- Right-click the Taskbar icon
located in the lower right corner of your Windows* Desktop to open the Taskbar menu. Click Configure WiFi .
- Double-click the Taskbar icon to open Intel PROSet/Wireless.
Operating System:
| Windows* XP Professional x64 Edition, Windows* XP 64-Bit Edition, Windows* XP Professional, Windows* XP Home Edition, Windows* XP Tablet PC Edition, Windows* XP Media Center Edition |
This applies to:
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