Wireless Products
Intel® Wi-Fi Products
Intel® Wireless Troubleshooter


Starting Intel® Wireless Troubleshooter
What is it?
Screen descriptions
Menu options

Starting Intel® Wireless Troubleshooter

In Microsoft Windows XP*:

  1. Click Start > All Programs > Intel® PROSet Wireless > WiFi Connection Utility.
  2. Click Tools > Intel Wireless Troubleshooter... on the main window.

    Intel Wireless Troubleshooter

What is it?

Intel Wireless Troubleshooter is an option in the Intel® WiFi Connection Utility and helps resolve Wi-Fi network connection issues. When a connection issue is detected, a desktop alert displays at the bottom right corner of your desktop.

Click the desktop alert. A diagnostic message displays recommended steps to resolve the connection problem.

The Intel Wireless Troubleshooter page has two panes. Use your left mouse button on the left pane to display a list of available tools. The right pane displays the current connection issue in a section. Each section has two parts:

  • Error message: lists the error message.
  • Recommended action: describes available utilities and help to resolve the associated connection issue. If you click a help link, the help text displays in a window. If you click the associated issue resolution link, a program launches to resolve the connection issue.

Screen descriptions

Available help
  • Description of error
  • Link to resolve error (if available); see resolve errors below
  • Link to recommended steps to resolve error
History Maintains a list of the last five alerts. The alerts are listed chronologically, with the most recent alert at the top of the list.

Menu options


Wireless Event Viewer: launches Wireless Event Viewer.

Disable/Enable Notifications: select to disable or enable alert notifications.

Exit: click to exit the Intel Wireless Troubleshooter application.

View Displays or removes the History data on the right panel of the Intel Wireless Troubleshooter.
Tools Manual Diagnostics Tool: run diagnostic test to verify the functionality of your Wi-Fi adapter.

Intel Wireless Troubleshooter Help: displays online help for the Intel Wireless Troubleshooter.

About: displays version information for the Intel Wireless Troubleshooter.

This applies to:

Intel® Centrino® Advanced-N + WiMAX 6250
Intel® Centrino® Advanced-N 6200
Intel® Centrino® Advanced-N 6205
Intel® Centrino® Advanced-N 6205 For Desktop
Intel® Centrino® Advanced-N 6230
Intel® Centrino® Advanced-N 6235
Intel® Centrino® Ultimate-N 6300
Intel® Centrino® Wireless-N + WiMAX 6150
Intel® Centrino® Wireless-N 100
Intel® Centrino® Wireless-N 1000
Intel® Centrino® Wireless-N 1030
Intel® Centrino® Wireless-N 105
Intel® Centrino® Wireless-N 130
Intel® Centrino® Wireless-N 135
Intel® Centrino® Wireless-N 2200
Intel® Centrino® Wireless-N 2200 For Desktop
Intel® Centrino® Wireless-N 2230
Intel® Dual Band Wireless-AC 3160
Intel® Dual Band Wireless-AC 7260
Intel® Dual Band Wireless-AC 7260 for Desktop
Intel® Dual Band Wireless-N 7260
Intel® PRO/Wireless 2200BG Network Connection
Intel® PRO/Wireless 2915ABG Network Connection
Intel® PRO/Wireless 3945ABG Network Connection
Intel® PROSet/Wireless Software
Intel® WiFi Link 1000
Intel® WiFi Link 5300 and Intel® WiFi Link 5100 products
Intel® WiMAX/WiFi Link 5350 and Intel® WiMAX/WiFi Link 5150 products
Intel® Wireless WiFi Link 4965AGN
Intel® Wireless-N 7260

Solution ID: CS-025779
Last Modified: 10-Feb-2015
Date Created: 27-Mar-2007
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