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IntelŪ Wireless Troubleshooter

Starting Intel® Wireless Troubleshooter
What is it?
Screen Description
Menu Options




Starting Intel Wireless Troubleshooter

1. Click Start > All Programs > Intel® PROSet Wireless > WiFi Connection Utility.

2. Click Tools > Intel® Wireless Troubleshooter... on the main window.



What is it?

Intel® Wireless Troubleshooter is an option in the Intel WiFi Connection Utility and is installed when install the Utility.  

The Troubleshooter can help you resolve WiFi network connection issues. When a connection issue is detected, a desktop alert appears at the bottom right corner of your desktop.


Click the desktop alert, a diagnostic message displays that recommended steps to resolve the connection problem. For example, if a connection problem occurred because of an invalid password, the Profile manager application is launched when you click a displayed hyperlink.

The Intel Wireless Troubleshooter page contains two panes. Use your left mouse button on the left pane to display a list of available tools. The right pane displays the current connection issue in a section. Each section has two parts:

  • Error message: list the error message
  • Recommended action: describes available utilities and help to resolve the associated connection issue. If you click a help link, the help text is displayed in a window. If you click the associated issue resolution link, a program is launched to resolve the connection issue.



Screen Descriptions
Available Help
  • Description of error
  • Link to resolve error (if available). See Resolve Errors below
  • Link to recommended steps to resolve error
History

Maintains a list of the last five alerts. The alerts are listed chronologically, with the most recent alert at the top of the list.




Menu Options
File

Wireless Event Viewer: Launches Wireless Event Viewer.

Disable/Enable Notifications: Select to disable or enable alert notifications.

Exit: Click to exit the Intel Wireless Troubleshooter application.

View Displays or removes the History data on the right panel of the Intel Wireless Troubleshooter.
Tools Manual Diagnostics Tool: Run diagnostic test to verify the functionality of your WiFi adapter.
Help

Intel® Wireless Troubleshooter Help: Displays online help for the Intel Wireless Troubleshooter.

About: Displays version information for the Intel Wireless Troubleshooter.

This applies to:
IntelŪ PRO/Wireless 2200BG Network Connection
IntelŪ PRO/Wireless 2915ABG Network Connection
IntelŪ PRO/Wireless 3945ABG Network Connection
IntelŪ WiFi Link 1000
IntelŪ WiFi Link 5300 and IntelŪ WiFi Link 5100 products
IntelŪ WiMAX/WiFi Link 5350 and IntelŪ WiMAX/WiFi Link 5150 products
IntelŪ Wireless WiFi Link 4965AGN

Solution ID: CS-025779
Date Created: 27-Mar-2007
Last Modified: 10-Nov-2009
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