Wireless Products
Intel® Wi-Fi Products
Wireless radio cannot be enabled from software

Symptom(s):

Many laptops have a hardware switch to enable or disable the wireless radio. If this switch is disabled, Intel® Centrino® mobile technology users may experience one or more of the following issues:

  • No wireless connectivity
  • Wireless radio cannot be activated from Intel® PROSet/Wireless WiFi Connection Utility or other applications
  • Wireless adapter cannot detect or connect with any other wireless device in the environment

Cause:

These symptoms may occur when the hardware manufacturer has implemented a hardware switch to enable or disable the wireless radio. This functionality allows you to switch off the wireless radio in radio sensitive environments such as an airplane.

Solution:

This hardware switch can be implemented in many ways, but common examples are:

  • Hardware switch at the side or front of laptop
  • Button around the keyboard area
  • Various key combinations utilizing Fn, Ctrl, Alt in conjunction with specialized function keys ranging from F1 to F12.
Note

Intel does not control the implementation of hardware radio control switches. Refer to the computer documentation or contact your computer manufacturer.

This applies to:

Intel® Centrino® Advanced-N + WiMAX 6250
Intel® Centrino® Advanced-N 6200
Intel® Centrino® Advanced-N 6205
Intel® Centrino® Advanced-N 6205 For Desktop
Intel® Centrino® Advanced-N 6230
Intel® Centrino® Advanced-N 6235
Intel® Centrino® Ultimate-N 6300
Intel® Centrino® Wireless-N + WiMAX 6150
Intel® Centrino® Wireless-N 100
Intel® Centrino® Wireless-N 1000
Intel® Centrino® Wireless-N 1030
Intel® Centrino® Wireless-N 130
Intel® Centrino® Wireless-N 2200
Intel® Centrino® Wireless-N 2200 For Desktop
Intel® Centrino® Wireless-N 2230
Intel® Dual Band Wireless-AC 3160
Intel® Dual Band Wireless-AC 7260
Intel® Dual Band Wireless-AC 7260 for Desktop
Intel® Dual Band Wireless-N 7260
Intel® PRO/Wireless 2200BG Network Connection
Intel® PRO/Wireless 2915ABG Network Connection
Intel® PRO/Wireless 3945ABG Network Connection
Intel® WiFi Link 1000
Intel® WiFi Link 5300 and Intel® WiFi Link 5100 products
Intel® WiMAX/WiFi Link 5350 and Intel® WiMAX/WiFi Link 5150 products
Intel® Wireless WiFi Link 4965AGN
Intel® Wireless-N 7260

Solution ID: CS-020275
Last Modified: 09-Apr-2014
Date Created: 24-Jan-2005
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