Wireless Products
Intel® Wi-Fi Products
The Access Point/Router is working in a not compatible mode


Knowledgebase Article

Issue:

Intel® Wireless Display: “The Access Point/Router is working in a not compatible mode”

You can use 802.11b, 802.11g or 802.11n(in 2.4 GHz mode) for your normal Internet connection while the Intel® Wireless Display using Netgear* Push2TV is used, the required frequency to connect to the device is the 2.4 GHz band.

You cannot connect to a 5GHz band Access Point while using Intel® Wireless Display due to design restrictions of the wireless adapter in accordance to IEEE interoperability requirements, which prevents a wireless adapter to connect using the 2.4GHz and 5GHz bands simultaneously, only devices certified as Access Points are allowed to do so.

To display a list of current wireless interfaces and their band use:

  1. Open a Command Prompt as an Administrator
    Go to Start > All Programs > Accessories > right-click on Command Prompt and select “Run as an Administrator”
  2. At the command prompt, type: netsh wlan show interfaces
  3. Band currently being used will be displayed under Radio type.

Wireless Adapter Settings

Note The operating system does not display the band used in connections.

Fix:
In order to resolve this issue, ensure that the wireless mode is not set to 802.11a only. This is the only setting that would cause the problem.

For more information on Intel® Wireless Display and “Learn more about Intel® Wireless Display requirements”:
http://www.intel.com/content/www/us/en/architecture-and-technology/intel-wireless-display.html

 

Disclaimer

Operating System:

Windows 7 (32-bit)*, Windows 7 (64-bit)*

This applies to:

Intel® Centrino® Advanced-N + WiMAX 6250
Intel® Centrino® Advanced-N 6200
Intel® Centrino® Advanced-N 6205
Intel® Centrino® Advanced-N 6205 For Desktop
Intel® Centrino® Advanced-N 6230
Intel® Centrino® Advanced-N 6235
Intel® Centrino® Ultimate-N 6300
Intel® Centrino® Wireless-N + WiMAX 6150
Intel® Centrino® Wireless-N 100
Intel® Centrino® Wireless-N 1030
Intel® Centrino® Wireless-N 105
Intel® Centrino® Wireless-N 130
Intel® Centrino® Wireless-N 135
Intel® Centrino® Wireless-N 2200
Intel® Centrino® Wireless-N 2200 For Desktop
Intel® Centrino® Wireless-N 2230

Solution ID: CS-031809
Last Modified: 21-Jul-2014
Date Created: 15-Aug-2010
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