Intel® Wireless Display: “The Access Point/Router is working in a not compatible mode”
You can use 802.11b, 802.11g or 802.11n(in 2.4 GHz mode) for your normal Internet connection while the Intel® Wireless Display using Netgear* Push2TV is used, the required frequency to connect to the device is the 2.4 GHz band.
You cannot connect to a 5GHz band Access Point while using Intel® Wireless Display due to design restrictions of the wireless adapter in accordance to IEEE interoperatibility requirements, which prevents a wireless adapter to connect using the 2.4GHz and 5GHz bands simultaneously, only devices certified as Access Points are allowed to do so.
To display a list of current wireless interfaces and their band use:
- Open a Command Prompt as an Administrator
Go to Start > All Programs > Accessories > right-click on Command Prompt and select “Run as a Administrator”
- At the command prompt, type: netsh wlan show interfaces
- Band currently being used will be displayed under Radio type.
||The operating system does not display the band used in connections.|
In order to resolve this issue, ensure that the wireless mode is not set to 802.11a only. This is the only setting that would cause the problem.
For more information on Intel® Wireless Display and “Learn more about Intel® Wireless Display requirements”:
| Windows 7 (32-bit)*, Windows 7 (64-bit)*
This applies to: