Wireless Products
Intel® Wi-Fi Products
How to Resolve Device Connections to the Notebook

Consumer devices or notebooks that are connected to the personal area network are viewed under Connected Devices in the Intel® My WiFi Technology (Intel® MWT) utility menu.

Devices move from the Previously Connected Devices window to the Connected Devices window when the device connects to the virtual access point generated by Intel® My WiFi Technology. If the device moves away from the notebook, enters sleep mode (where Wi-Fi is disabled), or wireless signal strength weakens, the connection may be temporarily lost until the device reconnects.

To resolve issues:

  1. Device is within range with weak wireless signal strength.
    Fix: Bring device closer to notebook and/or within line of site. Monitor signal strength in Intel® My WiFi Utility.

  2. Device is connected to the correct network ID (SSID) and security setting.
    Fix: Read security settings for your Profile.

  3. The device is not in sleep mode/off.
    Fix: Wake or turn on device.

  4. Device battery is low and connectivity drops frequently.
    Fix: Power up battery on device or plug in device.

  5. Notebook battery is not low nor is the PC in sleep mode.
    Fix: Power up battery, wake PC.

  6. Device does not have access to the Internet through the notebook which is connected to the notebook.
    Fix: Disable sharing filter to allow devices to share Internet connection. Some certificate-based (login) Internet sites may not allow remote sharing of connection.

Note Intel® My WiFi Technology is supported only on the Windows 7* operating system with driver versions 13.1.1 and newer.

Operating System:

Windows Vista 64*, Windows Vista 32*, Windows 7 (32-bit)*, Windows 7 (64-bit)*

This applies to:

Intel® Centrino® Advanced-N + WiMAX 6250
Intel® Centrino® Advanced-N 6200
Intel® Centrino® Advanced-N 6205
Intel® Centrino® Advanced-N 6205 For Desktop
Intel® Centrino® Advanced-N 6230
Intel® Centrino® Advanced-N 6235
Intel® Centrino® Ultimate-N 6300
Intel® Centrino® Wireless-N + WiMAX 6150
Intel® Centrino® Wireless-N 100
Intel® Centrino® Wireless-N 1000
Intel® Centrino® Wireless-N 1030
Intel® Centrino® Wireless-N 105
Intel® Centrino® Wireless-N 130
Intel® Centrino® Wireless-N 135
Intel® Centrino® Wireless-N 2200
Intel® Centrino® Wireless-N 2200 For Desktop
Intel® Centrino® Wireless-N 2230
Intel® WiFi Link 5300 and Intel® WiFi Link 5100 products

Solution ID: CS-029977
Last Modified: 27-Oct-2014
Date Created: 16-Dec-2008
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