Intel® Wi-Fi Products
Resolving Wi-Fi Network Connection Issues

Is your driver is up-to-date?
Many issues can be resolved by updating an out-of-date driver. Verify you have the latest drivers.

There is no need to update to the latest version unless you encounter issues that can be resolved with the newer version. Intel recommends that you obtain and use the software provided via your laptop manufacturer.

Uninstalling a driver is usually done as part of troubleshooting an issue. Uninstalling can help you isolate an issue to a specific driver loaded in the system. Some issues may be resolved by a simple software or driver update. Other issues may require a complete uninstall of the existing wireless software and drivers and then a fresh install of the latest software and drivers.

OEM-supplied versus Intel-provided generic software:
Intel recommends that you obtain and use the software provided via your laptop manufacturer. Each laptop computer original equipment manufacturer (OEM) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. The software provided has not been verified by your laptop manufacturer as to compatibility or other operation. Intel or the laptop computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this software.

OEM software download locations: listing of laptop manufacturer's websites.

Intel is a supplier of laptop components and does not manufacture or sell complete laptop systems. The software provided by Intel below is a generic version.

Software and drivers are available for most adapters on Intel Download Center.

Related topics
Sporadic but recurring connection dropouts on Intel® Wireless Adapters
Quick checks that might improve or fix connection issues
Current Top 10 Frequently Asked Questions

This applies to:

Intel® Centrino® Advanced-N + WiMAX 6250
Intel® Centrino® Advanced-N 6200
Intel® Centrino® Advanced-N 6205
Intel® Centrino® Advanced-N 6205 For Desktop
Intel® Centrino® Advanced-N 6230
Intel® Centrino® Advanced-N 6235
Intel® Centrino® Ultimate-N 6300
Intel® Centrino® Wireless-N + WiMAX 6150
Intel® Centrino® Wireless-N 100
Intel® Centrino® Wireless-N 1000
Intel® Centrino® Wireless-N 1030
Intel® Centrino® Wireless-N 105
Intel® Centrino® Wireless-N 130
Intel® Centrino® Wireless-N 135
Intel® Centrino® Wireless-N 2200
Intel® Centrino® Wireless-N 2200 For Desktop
Intel® Centrino® Wireless-N 2230
Intel® Dual Band Wireless-AC 3160
Intel® Dual Band Wireless-AC 3165
Intel® Dual Band Wireless-AC 7260
Intel® Dual Band Wireless-AC 7260 for Desktop
Intel® Dual Band Wireless-AC 7265
Intel® Dual Band Wireless-AC 8260
Intel® Dual Band Wireless-N 7260
Intel® Dual Band Wireless-N 7265
Intel® PRO/Wireless 2200BG Network Connection
Intel® PRO/Wireless 2915ABG Network Connection
Intel® PRO/Wireless 3945ABG Network Connection
Intel® WiFi Link 1000
Intel® WiFi Link 5300 and Intel® WiFi Link 5100 products
Intel® WiMAX/WiFi Link 5350 and Intel® WiMAX/WiFi Link 5150 products
Intel® Wireless WiFi Link 4965AGN
Intel® Wireless-N 7260
Intel® Wireless-N 7265

Solution ID: CS-025332
Last Modified: 22-Oct-2015
Date Created: 28-Dec-2006