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What are hotspots?
How do I find a hotspot?*
Do I have to pay for hotspot access?
How do I contact the hotspot provider for support?
How can I tell if I am connected to a hotspot access point?
Will my VPN client work at a hotspot?
Is my Hotspot connection secure?
What are hotspots?
An increasingly popular way to work and play on the go, hotspots provide wireless LAN service for free or a fee, from a wide variety of public meeting areas, including coffee shops, airport lounges, and hotels.
To use these hotspots, your notebook or handheld must be a Wi-Fi enabled devices. This allows it to send and receive data within the range of a wireless LAN base station.
Do I have to pay for hotspot access?
Generally speaking, yes, although you should check with your provider. The expected behavior is after initially connecting to a hotspot wireless access point your should launch your browser. A page from the hotspot provider should appear listing payment details.
How do I contact the hotspot provider for support?
There should be contact information at the hotspot. If not, ask the staff if they know the name of the provider. You can then find out the phone number through your phone companies directory assistance, or visit the provider's Web site if Internet access is available.
How can I tell if I am connected to a hotspot access point?
Open your browser window. If you are connected to an access point the Internet Service Provider (ISP) login page for the hotspot location should load. Alternatively there may be a wireless network icon in the Windows* System Tray (by default located in the left bottom corner of your desktop) that may provide this information.
Will my VPN client work at a hotspot?
Check with your network administrator.
Is my hotspot connection secure?
There are various levels of security. Hotspots usually provide open communication across a variety of devices. Check with your network administrator for details on available security measures.
This applies to:
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