Wireless Products
Wireless Networking
Installation error when installing or swapping Intel wireless adapters

Symptom(s):

When installing an Intel wireless adapter in a computer that previously did not contain an Intel wireless adapter, an error message might occur at boot time saying that an incorrect or unsupported adapter has been detected. The computer will not continue the boot process.

The same error might occur when upgrading an Intel adapter with a different model adapter. Instead of the boot error described above, the new adapter might be detected as an "Unknown Device" and/or the driver will not install, even when a manual driver installation process is followed.

Cause:

Due to regulatory and support considerations, the computer manufacturer has limited the computer to operate only with specific miniPCI* or PCIe* adapters.

Solution:

Contact the notebook computer manufacturer for additional details and options, if any.

This applies to:

Intel® Centrino® Advanced-N + WiMAX 6250
Intel® Centrino® Advanced-N 6200
Intel® Centrino® Advanced-N 6205
Intel® Centrino® Advanced-N 6205 For Desktop
Intel® Centrino® Advanced-N 6230
Intel® Centrino® Advanced-N 6235
Intel® Centrino® Ultimate-N 6300
Intel® Centrino® Wireless-N + WiMAX 6150
Intel® Centrino® Wireless-N 100
Intel® Centrino® Wireless-N 1000
Intel® Centrino® Wireless-N 1030
Intel® Centrino® Wireless-N 105
Intel® Centrino® Wireless-N 130
Intel® Centrino® Wireless-N 135
Intel® Centrino® Wireless-N 2200
Intel® Dual Band Wireless-AC 3160
Intel® Dual Band Wireless-AC 7260
Intel® Dual Band Wireless-AC 7260 for Desktop
Intel® Dual Band Wireless-N 7260
Intel® PRO/Wireless 2200BG Network Connection
Intel® PRO/Wireless 2915ABG Network Connection
Intel® PRO/Wireless 3945ABG Network Connection
Intel® WiMAX/WiFi Link 5350 and Intel® WiMAX/WiFi Link 5150 products
Intel® Wireless-N 7260

Solution ID: CS-006192
Last Modified: 09-Apr-2014
Date Created: 18-Jun-2003