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Cause: The issue is that in order to successfully discover an Intel® AMT machine using the add-on, the DNS and DHCP servers must be configured correctly.
Solution: Ensure that the DHCP server issues a correct IP address to the Intel® AMT machine and updates the DNS server's forward and reverse lookup zones. Also make sure that the hostname specified for Intel® AMT is identical to the one specified for the operating system.
This applies to:
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