Support Help

 
 

This article provides guidance on using Find Support Topics by Product Menu on Intel Customer Support page.

Find Support Topics by Product Menu:

  • Step 1: Select Active, Discontinued, or All
    Selecting Active Products or Discontinued Products changes the options available in the Product Family, Line, and Name selections.

    Fields:
    • Active: Active Products are currently supported products.
    • Discontinued: Discontinued Products that do not have software driver updates or are not supported by Intel Customer Support. However, support information on the web may be available.
    • All: Provides a combined view of both Active and Discontinued products in the family, line, and product fields. This is a useful selection if you are not sure if your product is active or discontinued.

  • Note If you do not know the Intel product name, use Identify your product link to get tools to help you identify your product.
  • Step 2: How to use select product Family, Line, and Name
    Steps:

    1. Select a product family
    2. Select a product line
    3. Select a product name
    4. Select Support Information
      • Product Support: View Technical support pages for product chosen.
      • Documents & Guides: Search for all documents and guides for product chosen.
      • Drivers & Software: Search for drivers and software for product chosen.
      • Warranty Information: Search for warranty information for product chosen.

  • Step 3: Click the Find button to view support results.

Alternative to Product Selector
If you know the part or model number for your product, you could utilize search in the header to find articles related to your product.

If you are looking for downloads: use the Drivers & Software Section of the support site or visit Download Center.

Intel provides generic versions of software and drivers. Computer manufacturers incorporate customizations, add special features, or make changes to the drivers to work properly with your system. Contact your computer manufacturer for the latest updates and technical support information for your specific model.

Note The manufacturer list is not comprehensive. Check your computer documentation for technical support contact information. View list of computer manufacturer websites.

How to browse for support by product:

What are you looking for? Start with this family (most common)
Audio Support Desktop Boards
Server Products
BIOS Support Desktop Boards
Server Products
Intel Bluetooth® Support Wireless Networking > Intel® Wi-Fi Products > Select your wireless product
Note Intel® Centrino® Wi-Fi Products used with Intel Bluetooth® technology.


Desktop Boards
Note For Intel Bluetooth® technology on Intel branded Desktop Boards.
Chipset INF Support Desktop Boards
Server Products

If you are not using an Intel branded board, contact your computer manufacturer or find generic drivers at:

Software Products> Chipset Software
Graphics Support for desktop computers Desktop Boards

Graphics>Desktop graphics drivers
Graphics Support for laptop computers Graphics > Laptop graphics drivers
Graphics Support for processors with Graphics Graphics > Desktop graphics drivers
Graphics > Laptop graphics drivers
Graphics Support for servers Server Products
Desktop Boards
Graphics
Network Support for a desktop add-in card Network Connectivity > Intel® Desktop Adapters
Network Support for server add-in card Network Connectivity > Intel® Server Adapters
Support for LAN/Ethernet on desktop computers or Laptop Computers Network Connectivity > Intel® Desktop Adapters

If you are not using an Intel branded board, contact your computer manufacturer or find generic drivers at:
Network Support for LAN/Ethernet on servers Network Connectivity > Intel® Server Adapters
Processors Support Processors > Desktop
Processors > Notebook
Processors > Processor Utilities
Best place to find identification tools and tuning tools.
Processors > Servers
RAID Support Software Products > Chipset Software > Intel® Rapid Storage Technology (Intel® RST)
Desktop Boards
Server Products

Warning
If not an Intel branded board, contact your computer manufacturer.
RAID controller card support for Servers Server Products > Intel® RAID Controllers
Note If you are not using an Intel branded controller, contact your card manufacturer.
Solid-State Drives and Caching support Solid-State Drives and Caching > Intel® High Performance Solid State Drive
USB Support Software Products > Chipset Software > Intel® USB 3.0 eXtensible Host Controller Driver

If you are not using an Intel branded board, contact your computer manufacturer

Intel® WiMAX or Wi-Fi Support Wireless Networking > Intel® Centrino® Wi-Fi Products
Wireless Networking > Intel® WiMAX Adapters
Note If you are using Intel® Centrino® Wi-Fi Products for wireless network connection.


Desktop Boards
Note For wireless on Intel branded Desktop Boards.
Intel® WiDi Support Wireless Networking > Wireless Technologies > Intel® Wireless Display

Related Topics:
How to update to the latest version of Intel® WiDi
How to identifying your Intel part number.
How to identifying 32bit vs. 64 bit Microsoft* operating systems.
What is a branded Intel® Desktop Board?
Where can I find a list of Intel® Desktop boards by chipset series number?