Intel® High Performance Solid-State Drives
Troubleshooting Issues, Related Software, and Tools

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Follow these recommendations before doing any operating system upgrades, updates, data migration, drive optimization, or firmware updates:

  • Back up your data. As a general rule, make sure all files are backed up in case of a failure. Intel recommends you do backups of the data on your Intel® Solid State Drive (Intel® SSD) on a regular basis.
  • Make sure your system remains on when running any type of software optimization, data migration, or firmware update. If your are using a laptop, make sure the laptop is plugged in and is powered by an AC adapter.
  • If you suspect your Intel® SSD is failing, first power the SSD down gracefully to allow it to complete any tasks running in the background. Do not unplug or remove the SSD while it is still on.

Click (+) or the descriptions to expand the sections for software and tool downloads, and other important information.

Intel® Data Migration Software

Intel® Solid-State Drive Toolbox (Intel® SSD Toolbox)

Intel® Solid-State Drive firmware update tool

Related topics
Troubleshooting Intel SSD Recognition Issues
FAQs and troubleshooting tips related to Intel Data Migration Software
Warranty Center
Windows* 8 Support
Solid-State Drives Forum
Solid-State Drive Info Center
Which Intel SSD is right for me?
Intel® SSD Installation Guide
How to find the SSD Firmware Version

This applies to:

Intel® Cache Acceleration Software
Intel® Data Migration Software
Intel® SSD 310 Series
Intel® SSD 311 Series
Intel® SSD 313 Series
Intel® SSD 320 Series
Intel® SSD 330 Series
Intel® SSD 335 Series
Intel® SSD 510 Series
Intel® SSD 520 Series
Intel® SSD 525 Series
Intel® SSD 710 Series
Intel® SSD 910 Series
Intel® SSD DC P3600 Series
Intel® SSD DC P3700 Series
Intel® SSD DC S3500 Series
Intel® SSD DC S3610 Series
Intel® SSD DC S3700 Series
Intel® SSD DC S3710 Series
Intel® SSD Firmware Update Tool
Intel® SSD Pro 2500 Series
Intel® SSD Toolbox
Intel® SSD X18-M Series
Intel® SSD X25-E Series
Intel® SSD X25-M Series
Intel® SSD X25-V Series

Solution ID: CS-034163
Last Modified: 27-Jan-2015
Date Created: 26-Mar-2013
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