Intel® High Performance Solid-State Drive
Registration, Warranty, and Return Material Authorization (RMA)

You do not need to register an Intel® Solid-State Drive (Intel® SSD). To view your warranty, see Intel® Solid-State Drive Limited Warranties.

Before contacting Intel for warranty support, gather the following information:

Now, you are ready to submit a warranty request through the Intel Warranty Center.

  • Before returning your SSD for warranty service or replacement, make a backup copy and erase the contents.
  • Only return the Intel SSD; do not return any of the accessories.

Use the Intel® SSD Toolbox to identify your Intel SSD information
If you have the Intel SSD Toolbox installed, you can use it to identify your SSD serial number, SA number, and model number.

Manually identify your Intel® SSD information
To manually identify these numbers, look at the label on your Intel SSD. Here are some visual examples, based on different types of Intel Solid-State Drives.

Model: SSDSA2M160G2GN

Model: SSDSCKGW180A4

Model: SSDMAEMC080G2

Common errors to avoid when recording your Intel® product markings
Do not use the secure serial number printed on the product packaging for warranty replacement.

Serial number printed on the product packaging

Serial numbers include both upper-case letters and numbers. It is easy to mistake a number for a letter. If you cannot read your Intel serial number, contact Intel customer support.

Examples of letters and numerals commonly confused

Related topics
Troubleshooting: SSD Recognition Issues
Intel® SSD Toolbox
Intel® SSD Firmware Update Tool
Solid-State Drive Support Community

Operating System:

OS Independent

This applies to:

Intel® SSD 310 Series
Intel® SSD 330 Series
Intel® SSD 335 Series
Intel® SSD 510 Series
Intel® SSD 530 Series
Intel® SSD 535 Series
Intel® SSD DC S3610 Series
Intel® SSD DC S3710 Series
Intel® SSD Pro 2500 Series
Intel® SSD X18-M Series
Intel® SSD X25-E Series
Intel® SSD X25-M Series
Intel® SSD X25-V Series

Solution ID: CS-031625
Last Modified: 14-Aug-2015
Date Created: 30-May-2010
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