Intel sells solid-state drives through wholesale channels such as Lenovo*, Hewlett-Packard*, Dell*, Gateway*, etc… or resellers. The wholesale channels are often referred to as original equipment manufactures (OEMs).

Reseller solid-state drives are sold in multi-packs of individual boxes and typically carry a three year warranty directly from Intel.

Wholesale solid-state drives are not sold in individual boxes and are typically pre-installed by an OEM or reseller. Intel ships the solid-state drives to OEMs in multi-pack boxes so we refer to these types of solid-state drives as OEM solid-state drives.

Intel does not provide direct warranty support for wholesale solid-state drives. If your solid-state drive was sold through an OEM or reseller, you must contact your OEM or reseller for warranty support. See also: Additional information on Intel's warranty policies

If you are not sure who to contact, find the solid-state drive markings and contact Intel.

This applies to:

Intel® X18-M Solid State Drive, 160GB SATA II 1.8in, MLC, High Performance Intel® X18-M Solid State Drive, 80GB SATA II 1.8in, MLC, High Performance Intel® X25-E Solid State Drive, 32GB SATA II 2.5in, SLC, High Performance Intel® X25-E Solid State Drive, 64GB SATA II 2.5in, SLC, High Performance Intel® X25-M Solid State Drive, 160GB SATA II 2.5in, MLC, High Performance Intel® X25-M Solid State Drive, 80GB SATA II 2.5in, MLC, High Performance