Solid-State Drives and Caching
Intel® High Performance Solid-State Drives
Warranty FAQ

Who provides the warranty?

OEM Intel® High Performance Solid-State Drives
The manufacturer or supplier from whom you bought your computer system generally provides a warranty. We recommend you consult the warranty documentation that came with your computer system as it may contain additional warranty coverage information.
Boxed Intel® High Performance Solid-State Drives
Intel does provide a limited warranty on its line of Intel® High Performance Solid-State Drives (whether purchased separately or as part of a computer system).

What is the length of the warranty period?

OEM Intel® High Performance Solid-State Drives
The OEM-provided warranty will differ in length, depending on the OEM. We recommend you consult the warranty documentation that accompanied your computer system to determine the length of the warranty period. Alternatively, please contact the manufacturer or company from which you bought your computer system as they may be able to help.
Boxed Intel® High Performance Solid-State Drives
Intel offers a three (3) year limited warranty to original purchasers of boxed Intel® High Performance Solid-State Drives. To see the full text of this warranty, we recommend you consult the Certificate of Authenticity shipped with this product or see the terms of our boxed Intel® High Performance Solid-State Drives limited warranty for details.

Who do I contact to determine if my problem is covered by the warranty?

OEM Intel® High Performance Solid-State Drives
Contact the original company from which you bought your computer system or the system manufacturer. You can also consult the warranty documentation that accompanied your computer system for specific warranty terms and conditions.
Boxed Intel® High Performance Solid-State Drives
Contact the original retail outlet, distributor or OEM from whom you purchased your Intel® High-Performance SATA Solid-State Drive or system, or contact Intel Customer Support.

Who do I contact to obtain warranty service?

OEM Intel® High Performance Solid-State Drives
Contact the company from which you bought your computer system or the system manufacturer. You can also consult the warranty documentation that accompanied your computer system for specific warranty terms and conditions.
Boxed Intel® High Performance Solid-State Drives
Contact your original retail outlet, distributor or OEM from whom you purchased your Intel® High Performance Solid-State Drive or system, or contact Intel Customer Support.
Related topics
Boxed Intel® High Performance Solid-State Drives 3-Year Limited Warranty
Become an Intel® Channel Partner

This applies to:

Intel® SSD 310 Series
Intel® SSD 311 Series
Intel® SSD 313 Series
Intel® SSD 320 Series
Intel® SSD 330 Series
Intel® SSD 335 Series
Intel® SSD 510 Series
Intel® SSD 520 Series
Intel® SSD 710 Series
Intel® SSD Pro 2500 Series

Solution ID: CS-030158
Last Modified: 11-Aug-2014
Date Created: 30-Jan-2009
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