Solid-State Drives and Caching
Intel® High Performance Solid-State Drives
Solid-State Drive (SSD) Frequently Asked Questions

Which Intel® SSD is right for me?
There are many different models of Intel® SSDs. The options available are segmented by various usage models, and are categorized as enthusiast, corporate client, and data center.

Where can I find RMA or warranty information?
Intel® High Performance Solid-State Drives have limited warranties. OEM customers can direct warranty questions about product returns to their point of purchase or system manufacturer. Products sold into the Channel are covered under the Channel Warranty Program. Channel members or their customers can contact Intel technical support for an RMA authorization number. For additional questions related to warranty or product returns or replacements for Intel branded products, please refer to the Warranty Center Web site.

Do Intel® SSDs run Linux*?
Yes. Intel SSDs should work with all operating systems.

Are these devices intended for use with laptops and desktops?
All Intel® Solid-State Drives are tested and validated on the latest Intel-based laptop and desktop platforms. For more information related to product compatibility, please review the product specifications.

Do I need to defragment my Intel® Solid-State Drive (using Windows* Disk Defragmenter* or a similar program)?
No. SSD devices, unlike traditional HDDs, see no performance benefit from traditional HDD defragmentation tools. For legacy operating systems, disable any automatic or scheduled defragmentation utilities for your Intel SSD. Using these tools simply adds unnecessary wear to the SSD. Newer Windows* operating systems are capable of detecting the presence of and SSD and can disable the defrag function. Microsoft Windows 7*, Windows 8*, and Windows Server 2008* have the TRIM command enabled by default.

Do Intel SSDs need any kind of special driver support?
No. Standard drivers for any HDD support Intel SSDs as drop-in components, such as those bundled with Windows*. For best performance, a driver that supports SATA Native Command Queuing (NCQ) is recommended, such as Intel® Rapid Storage Technology.

Is the Intel SSD a drop-in replacement for SATA hard disk drives?
Yes. The Intel SSD drop-in replacement provides rugged and reliable performance at lower power. Intel SSDs support the ATA-7 command sets and the SATA II command extensions. The system BIOS and OS must support and enable AHCI. (May require F6 installation of compatible windows storage driver like IMSM. Note: Vista AHCI support is native.)

Does the Intel® SSD have a write cache?
Yes, but data caching is limited to the controller for enhanced performance.

Do Intel® SSDs support SATA II features?
Yes. The Intel SATA SSDs are 3.0Gbps SATA devices, supporting NCQ, hot-plug with asynchronous signal recovery, software settings preservation, and device initiated power management.

Where can I find more information on performance and benchmarks?
You can find information on these two sites:

How do I clone or duplicate my HDD?
Cloning kit hardware can be purchased from Expansys. The Intel® Data Migration Software simplifies the moving of the contents of your old storage device to your new Intel® Solid-State Drive. Data Migration FAQs

Is there a firmware update for the Intel SSD?
Yes. Firmware updates are made available from time to time. You can find the latest firmware updates on Intel Download Center Web site via the Intel® Solid-State Drive Toolbox (for Windows* users) and/or the Intel® SATA Solid-State Drive Firmware Update Tool (for all other operating systems).

Where can I find more information about Intel® Mainstream SATA Solid-State Drives (SSD)?
You can find information at the following sites:

Operating System:

OS Independent

This applies to:

Intel® Data Migration Software
Intel® SATA SSD Firmware Update Tool
Intel® SSD 310 Series
Intel® SSD 320 Series
Intel® SSD 330 Series
Intel® SSD 335 Series
Intel® SSD 510 Series
Intel® SSD 530 Series
Intel® SSD DC S3500 Series
Intel® SSD Toolbox
Intel® SSD X18-M Series
Intel® SSD X25-E Series
Intel® SSD X25-M Series
Intel® SSD X25-V Series

Solution ID: CS-029623
Last Modified: 09-Jan-2014
Date Created: 17-Aug-2008
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