Upgrades from Microsoft Windows 8* to Microsoft Windows 8.1*
If Intel® Small Business Advantage (Intel® SBA) version 1.0 is not working normally after upgrading from Windows 8 to Windows 8.1, update to Intel® SBA version 2.2 through the automatic update mechanism in the software, or uninstall the current version and install Intel SBA version 2.2.
If Intel SBA detects an Intel® Management Engine (Intel® ME) version lower than 9.0.20.x, a message will be shown recommending updating the Intel® ME driver. Windows 8.1 is not fully compatible with the Intel ME driver versions lower than version 9.0.20.x.
Upgrades from Microsoft Windows 7* to Windows 8
Upgrading from Windows 7 to Windows 8 can cause the Intel SBA application to be uninstalled during the upgrade process. Two conditions are known to cause this issue:
- Windows 7 Professional being upgraded to Windows 8 Core
- Windows 7 Ultimate being upgraded to Windows 8 Core
In addition to Intel SBA, the Intel ME driver and other Intel and third-party applications might be uninstalled.
If you upgraded to Windows 8 and the Intel SBA was uninstalled, complete the following steps:
Download and install the Intel ME1 driver from your computer or desktop board manufacturer.
||If your manufacturer does not provide the Intel ME driver, download the driver for your desktop board from the Intel Download Center. Be aware this is a generic driver and does not contain any custom features installed by the manufacturer.|
- Reboot your computer.
- Install Intel SBA version 1.12.
1 The Intel ME driver is unique to the Intel chipset on your motherboard. Install the correct Intel ME driver for your specific Intel chipset.
2 Intel recommends obtaining Intel SBA version 1.1 from your computer manufacturer, as they could have customized the Intel SBA software. If additional assistance is needed, please contact Intel Customer Support for Intel SBA.
This applies to: