Software Products
Intel® Insider™
Error message pops up while using the ROXIO NOW* application

Problem:
The Intel® HD Graphics drivers are out of date.

Scenario:
I went through the movie purchase process using ROXIO NOW*. My system was detected as HD ready and I was able to download a movie, but when I went to play the movie I got the following error message:

Solution:
Download and install the latest Intel® HD Graphics drivers. This issue is specific to certain models of Toshiba* laptops. Please obtain the latest drivers from Toshiba's support site.

This applies to:
Intel® Insider™

Solution ID: CS-032580
Date Created: 13-Jun-2011
Last Modified: 31-Oct-2011
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