When adding a license for the StorageCraft* Backup and Disaster Recovery (BDR) appliance from the Intel AppUp® Small Business Service, the user may experience the inability to click on the licensing link
To rectify the issue, go to Microsoft* Windows services and do a Stop and Start on the Shadow Control Image Manager service.
After the service restarts, re-launch the Shadow Control Image Manager, this should allow you to click the licensing link to continue with the installation.
Important appliance integration notes
Virtual machine, appliance, software application require manual license input
This applies to: