Programs & Services
Intel® Hybrid Cloud platform
How to recover a lost password on a 2.5 or earlier software build

Administrator Password

Follow these steps to reset the Administrator login to the default (Username: admin, Password: admin):

  1. Connect a keyboard and monitor to the Intel® Hybrid Cloud server.
  2. Press <Alt> + <F5> (press both at the same time).
  3. Press <Pageup>, <F2>, <F6>, <End> (separately, in order). Then press <Enter> to continue.
    Wait for password reset to fully complete.
  4. Press <Alt> + <F1> (press both at the same time) to return to the main Intel Hybrid Cloud screen.
  5. Log in from the Intel® Hybrid Cloud server manager with the default administrator username and password.

User Password

Follow these steps to reset the user login the default (Username: user, Password: user):

  1. Connect a keyboard and monitor to the Intel Hybrid Cloud server.
  2. Type <ALT> + <F5> (press both at same time).
  3. Type <Home>, <F8>, <Pagedown>, <F3> (separately, in order). Then press <Enter> to continue.
    Wait for password reset to fully complete.
  4. Press <Alt> + <F1> (press both at the same time) to return to the main Intel Hybrid Cloud screen.
  5. Log in from the Intel® Hybrid Cloud server manager with the default username and password.

User (admin/user/root) is blocked due to mistyping password

Follow these steps to unblock the user and allow 5 more login attempts:

  1. Connect a keyboard and monitor to the Intel Hybrid Cloud server
  2. Type <Alt> + <F5>, then type the appropriate keystrokes below for the role that needs to be unblocked:
  • Administrator - <F1>, <ESC>, <F11>, <Home> & press <Enter> to continue. (separately, in order)
  • User - <F12>, <DEL>, <F2>, <ESC>, press <Enter> to continue. (separately, in order)
  • Root - <Home>, <F7>, <F2>, <Page Down>, press <Enter> to continue. (separately, in order)

Related Topics:
Which Account or Username and Password Should I Use?
Password Guide for the Intel Hybrid Cloud software build 2.5
How to recover a lost password on a 3.0 or earlier software build

This applies to:
Intel® Hybrid Cloud platform

Solution ID: CS-032878
Date Created: 12-Oct-2011
Last Modified: 31-Jan-2012
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