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Intel® Xeon® Processor
Processor Is Not Identified Correctly by the Operating System or an Application

Important Note: Only a computer professional should perform assembling, disassembling, upgrading and troubleshooting computers since the electronic devices may cause serious damage to the installer, the system, or its components if it is done improperly. Before attempting to disassemble or assemble computers, install components in a computer or troubleshoot computers, carefully review the documentation specific for the computer and its related components. Lastly, make sure to follow Electrostatic Discharge (ESD) procedures.

  • Check the CMOS parameters or jumpers settings on the motherboard for the processor.

  • Ensure the selected motherboard is appropriate for the processor model, frequency, and stepping you are planning to use.

  • Update the system ROM BIOS to the newest version.

  • Run the Intel® Processor Frequency ID Utility to verify the processor.
For more information:
Intel® Processor Identification Utility
Since many programs detect the processor so that they can better utilize their features, the software may have been written before the processor existed. Therefore, check with the software manufacturer for a patch or update. Note: If an application cannot identify a processor, the software will not run with the processor or it will assume it is an older processor without many of the features that the processor offers resulting in slower performance. 

This applies to:
Intel® Xeon® Processor

Solution ID: CS-007769
Date Created: 15-Dec-2003
Last Modified: 05-Dec-2005
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