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Is there a video that explains the Intel warranty process?
Who provides the warranty?
What is the length of the warranty period?
Do I need to register my product with Intel?
Who do I contact to see if the warranty covers my problem?
Who do I contact to get warranty service?
My system place-of-purchase said my Intel processor warranty is expired. Does Intel provide a warranty extension period for the processor?
Boxed Intel® Processor Three-Year Limited Warranty
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Is there a video that explains the Intel warranty process?
The Warranty Guide for Intel® Processors video addresses the most frequently asked questions we receive on the processor warranty process.
Who provides the warranty?
| Original Equipment Manufacturer (OEM) processor family |
| The manufacturer or supplier of your computer system generally provides a warranty. Check the warranty documentation that came with your system for warranty coverage information. |
| Intel® Boxed Processor family |
| Intel provides a limited warranty on Intel® Boxed Processors (whether purchased separately or as part of a computer system). | |
What is the length of the warranty period?
| OEM processor family |
| The length of the OEM-provided warranty depends on the OEM. Check the warranty documentation that came with your system to determine the length of the warranty. Or contact your computer manufacturer or place of purchase for warranty information. |
| Intel® Boxed Processor family |
| Intel offers a three-year limited warranty to original purchasers of Intel® Boxed Processors.
For full warranty text, check the Certificate of Authenticity shipped with the processor, or see the terms of our Intel® Boxed Processor limited warranty for details. | |
Do I need to register my product with Intel in order to process a warranty request?
| OEM processor family |
| The length of the OEM-provided warranty and whether or not it needs to be registered is determined by each individual OEM. Contact the OEM who you purchased your system from to determine registration requirements. |
| Intel® Boxed Processor family |
| There is no need to register with Intel in order to process a warranty transaction for Intel® Boxed Processors. | |
Who do I contact to see if the warranty covers my problem?
| OEM processor family |
| Contact your system manufacturer or place of purchase. Check the warranty documentation that came with your system for specific warranty terms and conditions. |
| Intel® Boxed Processor family |
| Contact the system manufacturer, original place of purchase, distributor, or Intel customer support. | |
Who do I contact to get warranty service?
| OEM processor family |
| Contact your system manufacturer or place of purchase. Check the warranty documentation that came with your system for specific warranty terms and conditions. |
| Intel® Boxed Processor family |
| Contact the system manufacturer, original place of purchase, distributor, or Intel customer support. | |
My system place-of-purchase said my Intel® Processor warranty is expired. Does Intel provide a warranty extension period for the processor?
| OEM processor family |
| No, Intel does not provide warranty extensions to the original warranty outlined in the documentation that came with your system. |
| Intel® Boxed Processor family |
| No, Intel does not provide warranty extensions to the original warranty outlined in the documentation that came with your system. | |
This applies to:
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