Intel® Atom™ Processor
General Netbook Service, Support, and Troubleshooting

Since netbook computers are delicate electronic/mechanical devices that greatly differ between systems, Intel does not recommend opening or upgrading the processor or wireless adapter. If you wish to upgrade a netbook computer, you should contact the netbook manufacturer.

Intel is a supplier of netbook components and does not manufacture or sell complete netbook systems. If you require troubleshooting support for your netbook or are having issues related to wireless access, please refer to the following resources prior to contacting Intel® Customer Support.

Netbook manufacturers
Hardware and software are customized by the netbook manufacturer and validated as an entire system. If you are experiencing issues with your netbook computer, the system manufacture is the best source of support. Check the manufacturer's support website for updated system BIOS, drivers, and solutions to common problems.

Wireless service provider
Wireless access requires a connection to a services provider. If you are having problems connecting to a wireless network or hot spot, check with your service provider to verify the status of the network and the settings required to establish a connection.

Intel customer support
If you have an issue specific to Intel software or hardware that cannot be addressed by your notebook manufacturer or service provider, Intel offers technical support via the web, email, and telephone. The System Information Utility discovers components inside your PC and provides relevant Intel support links.

Note Customers registered with an Intel® Channel Program should check the Intel Reseller site for additional product support information.

This applies to:

Intel® Atom™ Processor

Solution ID: CS-032241
Last Modified: 13-Oct-2015
Date Created: 20-Jan-2011
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