Q. Does my system support USB?
A. PC: USB is supported in Windows* 98, Windows* Me and Windows* 2000. USB is not supported in NT4. USB is only supported in Windows* 95 if you are running at least version 4.00.950B, and have installed the Windows 95 USB Supplement available from Microsoft. If you don't have USB sockets on your PC, try our 2 Port or 4 Port PortGear PCI to USB Upgrade Card.
Mac: All iMacs are USB Ready. For G3(other than Beige) you need to run Mac OS 8.6 (or better) and USB Extensions 1.2 (or better). If you have a Beige G3 you can run Mac OS 8.5 with USB Extensions 1.2, but we recommend OS 8.6 (or better) and USB Extensions 1.41 (or better).
Q. How do I check the installation status?
A. Follow the instructions below:
- Go into Device Manager and look under ports for the USB Serial port number.
- If you do not see any USB ports try completely uninstalling from the Add/Remove Programs menu under Control Panel.
- If, after you reinstall you are still having this problem it may be a Windows* registry issue.
Q. My Xircom® PortGear USB to Mac DIN8-Serial Converter stops functioning after restart. How do I fix this?
A. Upgrade to the newest drivers to resolve this issue.
Q. It has been reported that the USB ports on the Sony* Vaio* machines are unreliable. Is this true?
A. Actually this is a feature of the Vaio. Only two of the three USB ports can be active at one time. In particular, if the two ports on the PC are in use the front one becomes disabled if (say) the USB floppy is inserted into the port expander USB port.
This applies to:
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